Situated in prime locations, Grand Swiss-Belresort offers discerning business and leisure travellers, sophisticated facilities combined with highly personalised services in a relaxing and secure environment.
• 5-star classification
• Convenient location in primary, secondary and tertiary cities
• Architectural design combining modern and local aesthetics
• Opulent interior design and furnishings
• State-of-the-art technology and sophisticated recreational facilities
• Well appointed recreational facilities
• Environmentally sensitive
• Comfort and security
OPULENCE AND PERSONALISED SERVICE
Upscale – Upper Upscale, 5-Star and 5-Star plus Classification. Grand Swiss-Belresort
offers discerning business and leisure travellers, sophisticated facilities combined with
highly personalised services in a relaxing and secure environment.
Star Rating
5-star
Concept
Located in major resort destinations.
Individualised and adapted to the local environment.
Unique, impressive and often iconic architecture.
Opulent interior design and furnishings.
State-of-the-art technology and sophisticated recreational facilities.
Environmentally sensitive.
Personal luxury experience.
Mission Statement
To position the hotel as one of the leading hotels in the area through international class facilities and highly
professional and personalised services in a relaxing and secure environment.
To enrich the guest’s experience through a refined yet warm and relaxed ambience.
To continuously exceed guest’s expectations.
Brand Focus
Targeting discerning, up market/financially secured business and leisure travellers.
Representing the international standard for upscale hotels.
Offering world class facilities, highly professional and personalised services and exclusivity.
Maintaining the highest product and service quality and reliability.
Ensuring consistency, efficiency and an overall welcoming approach.
Providing state-of-the-art technology throughout the hotel.
Offering leading edge and exciting food & beverage facilities.
Key Product Standards
Classic or modern, contemporary refined style, acoustic comfort throughout the hotel, computerised sound and light system ensuring the perfect ambiance at all times, Wi-Fi throughout all public and
guest areas, environmentally sensitive, art decoration ideally reflecting the local art scene.
Impressive Porte-cochère entrance and building facade.
Lobby to be a food and beverage outlet, grand lobby, impressive arrival experience, open and
personalised reception facility, concierge desk, guest relations desk and activities desk (applicable to resorts
only), lounge seating areas with sofas, elegant chairs, low tables scattered in clusters, lobby boutique(s), well
appointed, Easily accessible and key-card operated “guests only” elevators, business centre, including
state-of-the-art board room(s), ladies & gents restrooms including baby“changing” facilities and access for
disabled.
Guest rooms’ sizes range from of 32 - 42 m2, including bathroom, excluding outdoor areas.
Minimum two restaurants, one of which “All Day Dining” and one “Specialty Dining”, Cocktail bar, Lobby lounge bar,
Pool snack bar.
Leisure Facilities include fitness centre, spa, swimming pool, kids swimming pool, Private beach
area, Floodlit tennis court(s) and various outdoor activities and sports.
Key Service Standards
One stop call guest services, daily housekeeping turndown service, laundry, dry cleaning and
pressing service, including same day express service, shoe cleaning and shoeshine service,
Personalised wake-up call.
Swiss-Café Restaurant is an all-day dining restaurant with a stylish and modern architecture, it
provides a creative selection of food & beverages of excellent quality and value for money, buffets feature live cooking and and traditional cuisine, it will follow the HACCP system to ensure a hygienic environment.