FAQ's

Amplaz (Ambon Plaza) is one of Traditional shopping center which is selling a local product with cheap price base to local market, the distance from hotel is only 5-10 minutes by walk. Alternately MCM (Maluku City Mall) is the latest mall in Ambon with selling more selection to your needs.

There are many excellent city tours on offer—so the choice is yours. Hotel itself have own treat to your need for sightseeing by riding “becak”, you may ask our Front Desk for further information.

We can provide basic secretarial support services. For specialized needs it may be necessary to employ an outside company. Please contact our Front Desk to discuss your exact needs.

Yes, free Wi-Fi is available in all rooms.

The tap water in Ambon is not potable. 2x complimentary drinking water is provided in all guest rooms per day.

The electricity voltage in Ambon is at 220 volts. Adaptors are available at the hotel upon request.

Hotel guests can use the storage room at Hotel with free of charge as long as they spend the night at Hotel, no long-term storage allowed with max day storage will be 3 days. Guests will not be allowed to store the baggage whilst they travel outside of Ambon. Unfortunately, the storage facility service is not available for non-guests.

15 kms away from the hotel. It takes around 20 minutes by taxi. There are 2 hospitals: RSUD Dr. M Haulussy and RS. Sumber Hidup (GPM)

We have a doctor on call 24 hours.

There is currently no tour desk available in-house, but we will be able to make recommendations according to your needs.

Yes, our room service available for 24 hours.

Our chef will come to see you personally to arrange the vegetable dishes for you.

Baby cots are available on request.

Unfortunately hotel does not have babysitting service.

Special children menus with light dishes as well as high chairs are available in our restaurant.

There is a safety deposit box in every guest room. There are also safety boxes available at the Front desk. They are available free of charge.

We do have twin, however no triple or family rooms are available.

The standard check-in time is 14:00 hrs and check-out is at 12:00 hrs.

All room types can be booked with breakfast.

Each guest room can accommodate a maximum of three people. Please note that the third bed will be a rollaway bed.

To cancel your booking without incurring any charge, please contact the Reservations Department at least one day prior to your arrival. You will then be given a cancellation number. Please note that you must be booked on a ’Flexible’ rate type as ’Advance Pre-Paid’ rates are non-refundable.