FAQs

Showing 1 to 25 out of 25 results found

Are your hotel rates per room or per person?

All the rate is per room except using extra bed.

Can baggage be stored at the hotel whilst I travel to another location in Merauke?

Hotel guests can use the storage facility at the Swiss-Belhotel Merauke with free of charge, at least stay one night at the hotel. However, guests will not be allowed to store the baggage whilst they travel to another location outside Merauke Regency.

Can I connect to the Internet from my room?

Hotel guests can access internet with free Wi-Fi in rooms and hotel area.

Do you have 24 hours room service?

Yes, we provide 24 hour in-room dining.

Do you have hairdryers in the rooms?

Hairdryer is available on suite rooms, for deluxe and superior based on request.

Do you have pet restriction policy?

We regret that animals are not allowed in the hotel.

Do you have rooms with a bathtub?

Yes, we have bathtub in Suites Room only.

Do you offer an airport transfer service?

Yes, we offer an airport transfer at IDR 105.000/car/way.

Do you provide a service for late check-out?

Late check out until 02.00 pm is possible, subject to availabilty.

Does my room reservation require any guarantee?

All room reservations require guarantee.

How do I cancel my hotel reservation without a charge?

Please contact the Reservations Department at least two day prior to your arrival. Please note that you must be booked on a “flexible rate” type as “advance pre-paid” rates are non-refundable.

How far is the hotel from airport?

Swiss-Belhotel Merauke only 10 minutes from Mopah Airport.

How far is the hotel from the Beach?

Lampu Satu Beach, one of the favourite beaches in Merauke, only 4 km from the hotel’s.

How far is the hotel from the downtown shopping areas?

The hotel’s strategically located in the heart of city and near with shopping area.

How far is the nearest hospital to the hotel?

Nearest hospital only 3 km or about 10 minutes from the hotel’s.

How many people can stay in one room?

Our Superior and Deluxe Room can accomodate 2 person plus 1 person with extra bed. Children below 6 years old can share bed with parents.

Is a babysitting service available?

Yes, we have babysitting service available on request.

Is it possible to check-in earlier?

Hotel guest possible to check in earlier depends on room availability and cannot be guaranteed.

Is there a safety deposit box available at the hotel?

There is a safety deposit box in every guest room. There are also available at the front desk with free of charge.

Is there a swimming pool in the hotel?

There is one swimming pool next to Swiss Café Restaurant.

What are the local tourist interest ?

Several places of interest in Merauke are Wasur National Park, Sabang-Merauke Twin Monumen, lampu Satu Beach, LB. Moerdani Monument, and PEPERA Monument.

What are the standard check-in and check-out times of the hotel?

The standard check in time at 02.00 pm and check out time at 12.00 noon.

What types of rooms are available in the hotel?

The hotel has 5 room categories; Superior, Deluxe, Junior Suite, Executive Suite, and a Presidential Suite.

Where is breakfast served and at what times?

Swiss Cafe Restaurant served American and Asian breakfast buffet, from 06.00 am to 10.00 am.

Where is the nearest bank or currency exchange?

The nearest bank is located about 5 minutes walk away.

Showing 1 to 25 out of 25 results found

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