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FAQs

Showing 1 to 18 out of 18 results found

Where is Swiss-Belresort Tuyen Lam located?

The resort address is Zone 7&8, Tuyen Lam Lake Tourist area, Ward 3, Da Lat city, Lam Dong province.

BY AIR:

Vietjet Air (www.vietjetair.com) and Vietnam Airlines (www.vietnamairlines.com) both fly to Lien Khuong Airport and ticket prices range between 1.000.000 VND to 2.500.000 VND.

From Hochiminh City:

Vietnam Airlines:
Departing 8:20am – Arriving 9:10am and Departing 5:50pm – Arriving 6:40pm

Vietjet Air:
Departing 11:25am – Arriving 12:15pm

From Hanoi:

Vietnam Airlines:
Departing 1:05pm – Arriving 2:55pm

Vietjet Air:
Departing 7:30am – Arriving 9:20am

From Danang:

Vietnam Airlines:
Departing 11:55am – Arriving 1:20pm

When you arrive at Lien Khuong Airport you can taxi to the resort for around 250.000 VND.

Alternatively you arrange an airport transfer with our resort vehicles:

- One way: 450.000 VND / 4-7 pax
- Pick up and return: 600.000 VND / 4-7 pax

BY BUS:

From Danang: about 12 – 14 hours: 270.000 VND
From Hochiminh: about 6 – 8 hours: 220.000 VND
From NhaTrang: about 3 – 4 hours: 135.000 VND


How do I get to the hotel?

We have 02 trips for Shuttle Bus from Da Lat City at 14:45 & 17:45 daily. The Bus station is at 01 Pham Ngu Lao street. (Gas Station)

Kindly book with our Reception at +84 633 799 799 in advance.

Can I make a reservation online?

Yes you can book online via this website or via email at resvsrty@swiss-belhotel.com or call +84 63 3551118.


Does your hotel allow pets?

We regret that pets are not allowed in the hotel.


Does your hotel have a babysitting service?

Yes, we provide babysitting service on demand. Please inform us at least 1 day in advance.


Does your hotel have connecting rooms?

Yes, our hotel has 19 pairs of connecting room and they are available upon request.


How can I cancel or modify my booking?

Please contact our Reservations team at resvsrty@swiss-belhotel.com or our Sales Department at inquiriessrty@swiss-belhotel.com.


How many room types does your hotel have?

We have 8 different room types: Deluxe, Grand Deluxe, Executive, Junior Suites, Executive Suites, Presidential Suites, Penthouse and Rooftop Garden Suites.


How will I know that our room is booked at your hotel?

All bookings will receive email confirmation.


Is it safe to drink tap water in your hotel?

The tap water in our hotel is not potable. Complimentary drinking water is provided in all rooms of our hotel.


Is our personal information kept confidential?

Yes all guest details are confidential.


Is smoking allowed inside of hotel?

Our Fireplace Lounge & Bar is designated for smoking. In addition, we have 16 smoking rooms available upon request.


Is vegetarian cuisine available in the restaurant?

A selection of vegetarian dishes are available.


What credit cards are accepted?

American Express, Visa, Master, JCB.


What facilities are available for children?

We have special kids menus, swimming pools and a kids corner available for children.


Where and when is breakfast served?

International breakfast buffet is served in Swiss-Café Restaurant on the lobby floor from 06:00 am – 09:30 am.


How many meeting rooms does the resort offer?

The resort offers 5 meeting rooms that can cater for 20 - 190 in Classroom style and up to 350 in a standing cocktail style.


How many rooms does the resort offer?

151 upscale international resort rooms and suites including Deluxe Rooms, Grand Deluxe Rooms, Executive Rooms, Juniors Suites, Executive Suites. The resort also offers a luxurious Presidential Suite, Rooftop Garden Suite and a Penthouse.


Showing 1 to 18 out of 18 results found