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FAQs

Showing 1101 to 1200 out of 1299 results found Select Page 1 << 11 12 13

How far is the hotel from the shopping areas?

We are connected to the Airport Hub Mall, for more details you can visit www.airporthubjakarta.com

How far is the nearest hospital to the hotel?

Mandaya Hospital is 1 KM away from the hotel. It takes around 10 minutes by car. 

How many people can stay in one room?

Our rooms only accommodate a maximum 2 person, children below 6 years old can share bed with parents. Extra bed is available with additional charge.

Is it possible to check-in earlier?

It is sometimes possible to check in earlier, however, this depends on availability and cannot be guaranteed. However, to be sure of having the room ready upon arrival, you can reserve the room from the night before.

Is there a safety deposit box available at the hotel?

There is a safety deposit box in every guest room

Is there a swimming pool in the hotel?

There is one outdoor swimming pool, located on the 3rd floor next to our pool bar, Open from 6 am to 11pm.

Where is breakfast served and at what times?

An American and Asian breakfast buffet is served in the Swiss Cafe Restaurant on the Lobby floor from 6 a.m to 10 a.m

Where is the nearest bank or currency exchange?

Currency can be exchanged in authorized money changer  or Bank located 15 minutes by car.

Are hotel provide hairdryer in the room?

We provide hairdryer by request

Are your hotel rates per room or per person?

The rates charged are per room although the cost may differ slightly for triple occupancy.

Can I connect to the Internet from my room?

Yes, complimentary Wi-Fi service can be connected in the room and throughout hotel building. 

Can I connect to the internet in my room?

Yes, we provide Wi-Fi in all hotel area

Can I do early check in?

Yes, you can do early check in subject to availability


Do you have any food or pet restriction policy?

We regret that animals and any food with strong scent e.g Durian are not allowed in the hotel.

Do you have children pool area?

Yes, we have children pool area

Do you have extrabed and how much does it cost?

Yes we have extrabed and for additional charge is IDR 150.000/night include breakfast

Do you have inter-connecting rooms?

Yes we have inter-connecting room and only one room available

Do you have iron and iron board?

Yes, we have iron and iron board by request and our staff will deliver to your room

Do you have laundry facility?

Yes we have laundry facility and additional charge applied

Do you offer an airport transfer service?

We do provide an official Taxi Service and the arrangement of Airport Pick up is chargeable at IDR 205,000nett/car/one way and Airport Drop off at IDR 135,000nett/car/one way. 

Do you provide shuttle from/to Airport?

Yes, we provide shuttle from/to Airport and additional charge applied

Does my room reservation require any guarantee?

All room reservations require a credit card guarantee.

Does the internet rate include breakfast?

Room can be booked with or without breakfast.

How far is the hotel from the downtown shopping areas?

It approximately takes 6-minutes by driving to reach the Biggest Shopping Centre in the town from hotel ( Taxi cost range from IDR 50.000 – IDR 70.000 ). 

Is there a safety deposit box available at the hotel?

We provide Safety Deposit Box in each of hotel room that may be used free of charge.

What are the local tourist attraction?

Our Hotel is surrounding by numerous Seafood Restaurant, Shopping Centres, Bars and Nightlife.

What are the standard check-in and check-out times of the hotel?

The official Check in time is 14.00hrs and Check out time is 12.00hrs local Batam Time.

What types of rooms are available in the hotel?

Our hotel offers one room type named Zest Room. This room type available with optional of Double Size Bed or Twin Size Bed. 

Where is breakfast served and at what times?

Breakfast is served daily at Citruz Restaurant 1st Floor from 06.00hrs until 10.00hrs.

Where is the nearest bank or currency exchange?

The nearest bank is only 5-minutes by driving and currency may be exchanged at Money Changer near hotel about 3-minutes walking distance.  

Where can I exchange money?

Money changer available at the hotel.


Where can we enjoy good seafood?

Popsa open daily, just walk out around 100 meter left side of the hotel.


How much the taxi price from hotel to airport?

About IDR 150,000 net including toll fee


Do you provide airport transfers?

Hotel provide airport transfer from the hotel to airport or airport to hotel with charge IDR 200,000 net/way.


How far is the hotel from the airport?

About 25 km far from the hotel to airport or it will takes 25 – 30 minutes from the hotel to airport.


What activities can I do near the hotel?

Watching the beautiful sunset at Losari Beach or at from Swiss Café out door.


How far is the nearest place of interest?

The nearest interesting place about 40 meters left side across the hotel (Fort Rotterdam), or 300 meters from the right side hotel (Pantai Losari).


How far is the nearest souvenir and giftshop from the hotel?

Gift shop only 45 meters from the hotel, exactly beside of BCA Bank or 100 meters from hotel at Somba Opu Street


Where is the nearest ATM located?

For the being the nearest ATM in front of Pantai Gapura Hotel or about 50 meters from the hotel.  Still progress ATM center at entrance of parking area hotel.


Do you have any smoking and nonsmoking area?

Yes of course we have.  

Room smoking area are available on 6th and 9th floor, other floor are non-smoking

Lobby, Swiss Café and Lobby Lounge also non-smoking and public smoking area available on out door Swiss Café and Lobby Lounge.


Do you provide airport transfers?

Yes, we have Airport Transfer with charge.


What is your signature restaurant dishes?

Twice Cooked Lamp Sank


How far the hotel from the airport?

Destination : 30 KM, Time : 30 Min. without any traffic through jakarta outer ring road.


Do you have pick up or drop off service?

Yes, we have pick or drop off service with charge.


Do your hotel have Rental Car?

Yes we have Car Rental with charge based on destination.


How do I get to the hotel?

By taxi from Soekarno-Hatta International Airport, which takes around 35-45 minutes.

How many rooms does the hotel offer?

336


How many rooms does the hotel have?

212


Do you provide internet connection in room?

Yes, We provide free wireless internet connection in room.


Is there any souvenir shop nearby?

Yes, there is. You can get Borneo souvenirs shop at Citra Niaga market. The location is about 10 minute by walk from hotel.


Do you provide car for Airport transfer?

Yes we provide, Airport transfer must be booked one day prior to arrival. Airport Transfer price up to IDR.660.000/ car/ way.


How do I get to nearest ATM machine?

You can find ATM machine at Shopping mall Samarinda Central Plaza. It is next to the hotel, 5 minutes walking by foot.


Do you offer the Floating Market Tour ?

Yes we have, the Kuin floating Market tour which is free for 1 person/room/arrival and additional charge IDR 100.000 for the other person


How far this hotel from the Mall?

There are 2 Malls in Banjarmasin, the first one is Duta Mall which takes about 5 Minutes by Taxi or 15 minutes by walking, And the second is Mitra Plaza which located across by the hotel.


Is there any pick up service from airport?

Yes we have pick up service from airport and also for drop off. But request for transport must be reserved a day before arriving date so we can check if the transport were available or not and any additional charge IDR 250.000 nett by Innova and IDR 350.000 nett by Hyundai


Is there any promotions on the weekend?

Yes there is. We have weekend package start from 500.000  include breakfast 1 – 2 pax.


Where is the exact location of this hotel?

We are located In the city center on Jl. Pangeran Antasari No 86A  Banjarmasin


How far is the Hotel from the Airport?

It only takes 40 minutes including the traffic to our Hotel.


How far this hotel from the Mall?

There are 2 Malls in Balikpapan. The closest one is BSB which takes about 5 Minutes by Taxi or 15 minutes by walking. And the other one is Balikpapan Centre which takes about 10 until 15 Minutes to get there by taxi.


Do you provide pick up service from the airport to hotel?

Yes we have, but please make an advance booking minimum one day before your arrival date since the car is limited and subject to availability.


Is there any Promo on Weekend?

Yes there is. We have  weekend package start from IDR 418.000nett/ room include one breakfast.


Where is the exact location of this hotel?

We are located on Jendral Sudirman ,Sudirman Square in front of Ace Hardware to be exact.


How far The Hotel to The Airport?

It only take 15 minutes until 20 minutes to our Hotel including the traffic.


Q : Do you have laundry services? Could the laundry be returned to our room at same day?

A : Yes we have laundry services. Laundry can be delivered to your room at same day as long as the laundry is taken before 09:00 AM in the morning


Q : Do you have kids pool?

A : Yes we have kids pool


Q : Do you have western dishes in your menu?

A : Yes, we do have western dishes


Q : Is there any Harbour/ port in Sorong?

A : Yes in sorong we have harbour/ port and it’s very close to the Hotel (10-15 minutes)


Q : How Long it takes from/ to Airport?

A : It takes only 10 minutes from/ to airport


Q : Do you accept credit card for payment?

A : Yes, we do accept Visa and Master card either Debit or Credit card


Q : Do you have storage room for storing our stuff?

A : Yes, we have storage room


Q : Do you have shuttle service from/ to airport?

A : Pick up or drop off services will be based on request and it will cost you with competitive price


Q : When is the check in time?

A : Our normal check in time Is at 14:00 local time


Q : When is the check out time?

A :  Our check out time is at noon


Q : Does your restaurant open longer every Saturday and Sunday?

A : Yes, restaurant will be open until 11:00 AM for Breakfast


Q : What time is the breakfast served in your restaurant?

A: Our breakfast time is started at 5.00 till 10:00 AM


Q : Do you have Wi-fi internet accsess?

A : Yes, We have and it’s free of charge (no hidden fee)


Q : Do you have no Smoking floor?

A : Yes, It’s located on the 2nd & 3rd floor


Does the hotel provide 24 hour room service?

Yes.


What time is check in time?

Our check in time is at 2pm.


What time does the hotel spa open?

Our spa is open from 9am - 11pm.


What time does the hotel swimming pool and fitness centre open?

Our swimming pool and fitness centre is open from 7am until 10pm.


How far is hotel from the Police Office?

The hotel is 1km from the Police Office which is a 10 minutes drive by car.


What time does hotel restaurant open for breakfast?

Our restaurant is open for breakfast with an international buffet service starting at 5am until 10am(On Weekdays) 5am until 11am (On Weekends).


How far is hotel from Souvenir Shops at Hamadi?

The hotel is 3km from Souvenir Shops which is a 15 minutes drive by car.


How far is hotel from the Papua New Guinea Consulate?

The hotel is 3km from Papua New Guinea Consulate which is a 15 minutes drive by car.


How far is hotel from Base-G Beach?

The hotel is only 3km from Base-G Beach which is a 15 minutes drive by car.


How far is the hotel from PNG Border?

The hotel is 90km from PNG Border which is a 2 hour 30 minutes drive by car.


How far is hotel from the city centre of Jayapura?

The hotel is only 1km from the city centre which is a 10 minute drive by car.


How far is the hotel from The Governor Office?

The hotel is only 500 miles from The Governor Office which is 10 minutes walk or a 5 minutes drive by car.


How far is the hotel from Sentani Airport?

The hotel is 45km from Sentani Airport which is 1 hour drive by car. If you require an airport transfer we can book this for you but it is chargeable.


Where is the hotel located?

The hotel is located in Jayapura Business centre at Ruko Pasifik Permai Dok II jayapura 99112 and near to Bank Central Asia, Bank Mandiri, Bank Rakyat Indonesia, Bank Sinar Mas, Bank Mayapada, Bank Perkreditan Rakyat Irian Sentosa, Bank Tabungan Pensiunan Negara and also near restaurants like Bambu Kuning, Oke, Lotus, RM.Padang, Jayapura Mall, Dante Café and Happy Puppy.


Where is the closest bus stop/metro station?

The closest bus stop is right in front the hotel.


Where are the closest public and private golf courses?

There are public golf course in Frankton and in Kelvin Heights and private golf course at the Millbrook Resort and The hills.


How far are the Remarkable Ski fields?

32km which is about a 45 minute drive.


What free games are available for the guests?

Cards, board games, petanque.


What are the operating hours of the retails shops in Queenstown city centre?

9am till 6pm but some open later until 9 or 10pm.


What handicapped facilities are featured at the property?

We have a special entrance for wheel chairs and 5 rooms with disabled facilities.


Do you have inter-connecting rooms?

Yes, we have two types: a Junior Suite connected to a Deluxe room and a Deluxe room connected to a Superior room.

What is the star rating of your hotel?

The hotel is 4 star deluxe.


Do you serve alcohol?

Yes, we serve alcohol in the hotel.


Showing 1101 to 1200 out of 1299 results found Select Page 1 << 11 12 13

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