FAQs

Yes, hairdryers are available in each rooms.

Yes, we do have.

Yes, additional charge applied.

Yes, credit card details required for guarantee.

For offline reservation can be cancelled 1 day prior arrival, and for online booking cancellation based on policy in your booking confirmation.

Our hotel is facing Palu Bay.

Point Square is next to the hotel within walking distance, Cilandak Town Square approximately 2,6km and Pondok Indah Mall approximately 2,8km. 

The nearest hospital are Anutapura Hospital approximately 15 minutes and UNDATA Hospital approximately 10 minutes by car from our hotel.

Maximum for 2 person.

Yes, subject to availability.

Yes, safety deposit boxes are available in each guest's room.

Yes, there is.

Recreational places such as Setu Babakan, Ragunan Zoo, Taman Mini Indonesia Indah, Pondok Indah Golf Gallery & Driving Range just minutes away from the hotel.

In Swiss-Belhotel Silae Palu we have Deluxe Hotel and Villa, Superior Deluxe, Grand Deluxe, Executive Room, Suite Hotel and Villa and Grand Suite Room.

Breakfast served daily at BaReLo, the restaurant located on 2nd Floor starts from 6 – 10 AM.

Mandiri Bank  approximately 10 minutes driving from our hotel.

Yes, baby cots are available upon request.

Yes, high chairs are available at the lobby lounge.

No, high chairs are not available in our restaurant.

The rates charged are per room although the cost may differ slightly for triple occupancy.

Hotel guests can use the storage facility in Zest Hotel Bandung free of charge. However, guests will not be allowed to store the baggage whilst they travel to another location in Indonesia. Unfortunately, the storage facility service is not available for non-guests.

Yes, with certain time limit.

Yes, our front desk will give you the username and password for the Wi-Fi access upon check in.

Yes, free WiFi is available in all rooms and hotel area.

Yes, our room service available for 24 hours.

We regret that tour desk is not available in the hotel.

Yes, We have connecting room in every floor, subject to availability. One room with Double Bed and other with Twin Bed, you should request for connecting room while make a reservation.

Yes, for more information you can visit our special offers page or contact our hotel directly to +62 21 2937 6828 or resvhcc@swiss-belhotel.com.

Hairdryers are available by request.

Yes, hairdryers are available in every guest's room.

We regret that pets are not allowed in hotel area.

We regret that animals are not allowed in the hotel.

Yes, bathtub are available in all rooms.

No, we don't have.

Yes, at a charge IDR 150,000nett/car/way.

Yes, we provide local newspaper in every guest's room and in the lobby.

Late check-out until 1 p.m. based on availability, However the guest may contact our Guest Service Agent in regard to request late check out. Late check-out until 6 p.m is possible, at a charge of 50% from room rate.

Yes, subject to availability.

Yes, credit card details required for guarantee.

All room types can be booked with or without breakfast.

Yes, it does.

Cancellation 7 days prior arrival, and for Online Booking is based on cancellation policy in your booking confirmation.

Our hotel can be reach by Taxi or Public Transportation.

Pasteur Toll Gate is 2.9 km from Zest Hotel Bandung, while Bandung Train Station is 3 km from the property. The nearest airport is Hussein Sastranegara International Airport, 2.5 km from the property.

Our hotel is approximately 20 minutes drive to beach.

Our hotel is attached with Mal Ciputra Cibubur.

RS Mitra Keluarga Cibubur approximately 1km away from the hotel.

We are located strategically, there are 2 Hospitals near from the hotel, approximately 450 m from the hotel to Hasan Sadikin Hospital in Jalan Sukajadi or  1.35 km to Advent Hospital in Jalan Cihampelas.

The Zest Rooms only accommodate a maximum 3 person Include 1 Extrabed, children below 9 years old can share bed with parents. 

We regret that babysitting service is not available in our hotel.