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FAQs

Showing 801 to 900 out of 1299 results found Select Page 1 2 3 4 5 6 7 8 9 10 >> 13

How far is the nearest hospital to the hotel?

The nearest hospital is Siloam Hospital about 15 minutes by car and clinic about 15 minutes.

How far is the nearest hospital to the hotel?

Approximately 15 minutes.

How far is the nearest hospital to the hotel?

There is Eka Hospital approximately 5 minutes by car.

How far is the nearest hospital to the hotel?

The nearest hospital approximately 2,8KM or 12 minutes by car.

How many people can stay in one room?

Maximum 2 adults can stay in one room.

How many people can stay in one room?

Maximum for 2 adults and 2 children below 12 years.

How many people can stay in one room?

Maximum for 2 adults.

Is a babysitting service available?

We regret that babysitting service is not available.

Is a babysitting service available?

Yes, it is available upon request.

Is it possible to check-in earlier?

Yes, subject to availability and it is chargeable.

Is it possible to check-in earlier?

Yes, subject to availability and additional charge may apply.

Is it possible to check-in earlier?

We regret that early check-in not provided in our hotel.

Is my ID/Passport required at the check in time?

Yes, a valid government issued picture ID is required for Hotel Check-in.

Is there a safety deposit box available at the hotel?

Yes there is, safety deposit boxes are available in each rooms.

Is there a safety deposit box available at the hotel?

Yes, safety deposit box are available in each rooms.

Is there a safety deposit box available at the hotel?

Yes, safety deposit box are available in each rooms.

Is there a swimming pool in the hotel?

Yes, swimming pool is at 2nd floor.

Is there a swimming pool in the hotel?

Yes, there is.

Is there a swimming pool in the hotel?

Yes, there is.

Is there any facility available at the hotel?

Yes, there is. We have swimming pool, fitness center. For massage and spa are available at charge.

Is there early check in and late check out for free of charge?

For early check in and late check out are chargeable and subject to availability.

What are the hours of the restaurant or bar?

Breakfast: Monday – Friday, 6:00 a.m. – 10:00 a.m.
                 Saturday – Sunday and holiday 6 a.m. – 10.30 a.m.
Lunch: Monday - Saturday, 12 noon – 2.30 p.m.
Dinner: Monday - Saturday, 06.30 p.m. – 10.30 p.m. (exclude public holiday)
Lounge Bar: Daily, 7 a.m. – 12 p.m


What are the local tourist attractions?

Old Town or Kota Tua, Ancol, Fatahilah Museum and Mangga Dua Trade Centre, Jakarta International Expo (JI Expo), Jakarta International Stadium (JIS).

What are the local tourist attractions?

There are Limbungan Lake, Riau Culture Park and Siak Sri Indrapura Palace.

What are the local tourist attractions?

The nearest one are Indonesia Miniature Park and Ragunan Zoo.

What are the standard check-in and check-out times of the hotel?

Check in time is at 2pm and check out at 12noon.

What are the standard check-in and check-out times of the hotel?

Check in time at 14.00 and check out time 12.00.

What are the standard check-in and check-out times of the hotel?

Check in standard is at 2pm and check out at 12noon.

What time is check in? Can I check in earlier?

Check-in time is 3pm, however, if you arrive earlier, luggage storage is available and you’re welcome to utilize our hotel facilities. A request for early check-in can be made with reservations but cannot be guaranteed and charges may apply.


What time is check out? Is there a charge for late check out?

Check out time is 12 noon. Depending on availability an extended checkout is available at a fee.

What types of rooms are available in the hotel?

In Swiss-Belinn Kemayoran we have Superior Deluxe, Deluxe Premier, Grand Deluxe, Business Suite, Executive Suite and Presidential Suite

What types of rooms are available in the hotel?

We have 2 types of room are Deluxe Room & Suite Room.

What types of rooms are available in the hotel?

We have Deluxe and Grand Deluxe Room.

What types of rooms are available in the hotel?

Swiss-Belinn Tunjungan Surabaya offer 5 room type for your accomodation. Deluxe Room 23m2 (twin bed and queen), Deluxe Premier 23m2 (queen bed), Grand Deluxe Room 25m2 (queen bed), Junior Suite 35m2 (king bed) and Premier Suite 49m2 (king bed).

Where is breakfast served and at what times?

Breakfast served at Swiss-Cafe Restaurant, from 6 - 10am.

Where is breakfast served and at what times?

Breakfast is served at BaReLo and starts from 06.00 a.m – 10.00 a.m (weekdays), 06.00 a.m – 10.30 a.m (Weekend).

Where is breakfast served and at what times?

Breakfast is served at BaReLo from 06.00am - 10.00am.

Where is the nearest bank or currency exchange?

The nearest one is at Kelapa Gading & Mangga Dua.

Where is the nearest bank or currency exchange?

Bank Mandiri is approximately 6 minutes by car in Tuanku Tembusai Street.

Where is the nearest bank or currency exchange?

The currency exchange is across the hotel located at Kalibata Mall.

Where is the nearest bank or currency exchange?

It is approximately 5 minutes the currency exchange located at Tunjunga Plaza, and ATM Centre also available.

Are there any golf courses in Ambon?

Yes, there are two main golf courses in the city  Both distance are approximately 25 – 30 drive by car. Lapangan Golf Markas TNI Angkatan Laut and Pattimura Golf Course.

Is it safe to drink tap water in Ambon?

The tap water in Ambon is not potable. 2x complimentary drinking water is provided in all guest rooms per day.


What should I wear in Ambon?

Ambonese people are quite modest. Conservative dress is recommended. Shorts and sleeveless vests cannot be worn to visit a church or mosque.


What voltage do you use in Ambon?

The electricity voltage in Ambon is at 220 volts. Adaptors are available at the hotel upon request.


At what time does the banks open?

Banks are open from 09:00-15:00 hrs Monday to Friday only.


Can baggage be stored at the hotel whilst I travel to another location in Ambon?

Hotel guests can use the storage room at Hotel with free of charge as long as they spend the night at Hotel, no long-term storage allowed with max day storage will be 3 days. Guests will not be allowed to store the baggage whilst they travel outside of Ambon. Unfortunately, the storage facility service is not available for non-guests.


What is the currency in Indonesia?

The currency in Indonesia is Indonesian Rupiahs. All payment will convert to Indonesian Rupiahs, no other currency accepted.


How far is the nearest hospital to the hotel?

15 kms away from the hotel. It takes around 20 minutes by taxi. There are 2 hospitals: RSUD Dr. M Haulussy and RS. Sumber Hidup (GPM)


Where is the nearest bank or currency exchange?

The nearest bank is located a 5 minutes’ walk away.. And the closest money changer is 10 minutes by car.


Is there a doctor in the hotel?

We have a doctor on call 24 hours.


Can the hotel reconfirm my ongoing flight and make arrangement for domestic and international flights?

Yes, the Front Desk staff in the Lobby will be pleased to assist with your travel arrangements.


Do you have a tour desk where I can book excursions during my stay?

There is currently no tour desk available in-house, but we will be able to make recommendations according to your needs.


How do I get to the hotel?

The hotel is just a 35 to 45-minute journey from Pattimura Airport.


Do you have 24 hour room service?

Yes, our room service available for 24 hours.


Do you have hairdryers in the rooms?

Hairdryers are available in every guest room.


Is vegetarian cuisine available in the restaurants?

Our chef will come to see you personally to arrange the vegetable dishes for you.


Where is breakfast served and at what times?

An American breakfast buffet is served in the Swiss-café Restaurant on the lobby level from 6am - 10am


Are baby cots available for the rooms?

Baby cots are available on request.


Are high chairs available in the restaurants?

Yes, we do have high chairs available in all our restaurants.


Is a babysitting service available?

Unfortunately hotel does not have babysitting service.


Is email service available at the hotel?

Guests are able to send and receive email at the Business Centre.


What facilities are available for children?

Special children menus with light dishes as well as high chairs are available in our restaurant.


Do you have non-smoking rooms?

Yes, most of our rooms are non-smoking and are available upon request.


Is there safety deposit box in room?

There is a safety deposit box in every guest room. There are also safety boxes available at the Front desk. They are available free of charge.


Do you have rooms with a bathtub?

Yes, we have in our Grand Deluxe and all Suites.


Do you have twin, triple or family room?

We do have twin, however no triple or family rooms are available.


Is it possible to have an early check-in or late check-out?

We're happy to offer you early check-in and late check-out at additional cost, The following charges will apply to your room reservation;

Early check-in 06:00 am – 09:00 am 100% of room rate
Early check-in 09:00 am – 12:00 pm   50% of room rate

Late check-out 12:00pm – 06:00 pm   50% of room rate
Late check-out more than 06:00 pm 100% of room rate


Bed type and smoking/nonsmoking are depends on the availability therefore cannot be guaranteed.
It is best to speak with the front desk of the hotel on your day of departure to see if Hotel can accommodate your late-check out request.
If the hotel is unable to accommodate this request, we are happy to store your luggage for you while you wait.


What are the standard check-in and check-out times of the hotel?

The standard check-in time is 14:00 hrs and check-out is at 12:00 hrs.


Do you have a pet policy?

We regret that animals are not allowed in the hotel.


Does the internet rate include breakfast?

All room types can be booked with breakfast.


Do you offer discounts for a group booking?

For details of the group rates, please contact the Sales Department.


How many people can stay in one room?

Each guest room can accommodate a maximum of three people. Please note that the third bed will be a rollaway bed.


Does my room reservation require any guarantee?

All room reservations require a credit card guarantee.


How do I cancel my hotel reservation without a charge?

To cancel your booking without incurring any charge, please contact the Reservations Department at least one day prior to your arrival. You will then be given a cancellation number. Please note that you must be booked on a ’Flexible’ rate type as ’Advance Pre-Paid’ rates are non-refundable.


Are your hotel rates per room or per person?

The rates charged are per room although the cost may differ slightly for single, double occupancy.


What types of rooms are available in the hotel?

The hotel has six room categories: Deluxe, Superior Deluxe, Grand Deluxe, Junior Suites Suite and Presidential Suite. All room categories can be booked through our website. Otherwise, you may contact our reservation team at +62 911 322888 or ressbam@swiss-belhotel.com 

Do you provide hairdryer in each room?

We regret that hairdryers are not available in our hotel.


How far is the hotel from the downtown?

It's about 20 km.


How far is the hotel from the shopping areas?

We are connected to the Airport Hub Mall, for more details you can visit www.airporthubjakarta.com.


How do we get the shuttle from airport to the hotel?

Pick up from the airport can be arranged by calling our airport representative on 0813 1736 9844 or call the driver directly on 0813 1736 9845.


How far is the hotel from airport?

It's about 1 km from hotel to airport.


How far is the hotel from public transportation?

It's about 15 km to Bus Station and Train Station.


Do you provide laundry service in your hotel?

Yes we provide laundry service in our hotel and additional charge applied.


Do you provide safety deposit box in the room?

Yes, safety deposit box is available in each room.


Do you have shuttle from/to airport?

Yes we have 24 hours shuttle from/to airport.


Can I connect to the internet in my room?

Yes, complimentary Wi-Fi service can be connected in the room and throughout hotel building.


Do you have a swimming pool?

No, we don't have swimming pool in our hotel.


Are baby cots available for the rooms?

We regret that we couldn't provide baby cots.

Are high chairs available in the restaurants?

Yes, high chairs are available in the restaurants.

Are your hotel rates per room or per person?

Our rates are based on room usage.

Are your hotel rates per room or per person?

Our hotel rates are per room.

Are your hotel rates per room or per person?

All the rate is per room except using extra bed.

Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Off course it is possible. We will give you luggage tag to avoid any lost-baggage possibility.

Can baggage be stored at the hotel whilst I travel to another location in Merauke?

Hotel guests can use the storage facility at the Swiss-Belhotel Merauke with free of charge, at least stay one night at the hotel. However, guests will not be allowed to store the baggage whilst they travel to another location outside Merauke Regency. 


Can I connect to the Internet from my room?

Hotel guests can access internet with free Wi-Fi in rooms and hotel area.

Can I connect to the Internet from my room?

Yes, free WiFi is available in all rooms and hotel area.

Can I connect to the Internet from my room?

Yes, Wi-Fi access is available in all hotel area include in guest's room.

Can I connect to the Internet from my room?

Wi-Fi acces is available in all hotel area include in every guest's room.

Can I connect to the Internet from my room?

Yes, we provide Wi-Fi access in all hotel area.

Showing 801 to 900 out of 1299 results found Select Page 1 2 3 4 5 6 7 8 9 10 >> 13