FAQs

The hotel is 3km from Papua New Guinea Consulate which is a 15 minutes drive by car.

The hotel is 90km from PNG Border which is a 2 hour 30 minutes drive by car.

The hotel is only 500 miles from The Governor Office which is 10 minutes walk or a 5 minutes drive by car.

The hotel is located in Jayapura Business centre at Ruko Pasifik Permai Dok II jayapura 99112 and near to Bank Central Asia, Bank Mandiri, Bank Rakyat Indonesia, Bank Sinar Mas, Bank Mayapada, Bank Perkreditan Rakyat Irian Sentosa, Bank Tabungan Pensiunan Negara and also near restaurants like Bambu Kuning, Oke, Lotus, RM.Padang, Jayapura Mall, Dante Café and Happy Puppy.

There are public golf course in Frankton and in Kelvin Heights and private golf course at the Millbrook Resort and The hills.

Cards, board games, petanque.

We have a special entrance for wheel chairs and 5 rooms with disabled facilities.

The hotel is 4 star deluxe.

Yes you may pay cash upon check-out.

No we have guestrooms and suites as hotel with no kitchenettes.

Yes our outdoor swimming pool located on the 10th floor with breathtaking city view.

There is a XXI Cineplex in Epiwalk (500 meters). Complimentary shuttle service from 9:00 – 18:00 is available.

Shopping facilities located near the hotel include Epiwalk, Kota Kasablanka, Ambassador, Kuningan City.

We can provide basic secretarial support services. For specialized needs it may be necessary to employ an outside company. Please contact the business center to discuss your exact needs.

The tap water is not potable. Complimentary drinking water is provided in all guest rooms.

There is no special service available for the female travelers.

Yes, there is a hotel shop.

The currency in Indonesia is Indonesian Ruphia.

10 minutes from the hotel is a major international hospital.

Yes, the Guest Relations staff will be pleased to assist with your travel arrangements.

Special packages are available for guests celebrating a special occasion.

Hairdryers are available in every guest room.

Yes, there is.

We have 1 main restaurant in the hotel:

Swiss-Café

Located on the 1st floor, this is a contemporary style restaurant with indoor and outdoor poolside seating. The Café overlooks the swimming pool. With its central location, it is the ideal place to grab a quick bite or a complete meal. Our kitchen serves handpicked creations from the four different parts of Switzerland and also boast Asian evergreens.

Seating Capacity: 60 indoor, 80 outdoor

Opening Hour: 6:00 – 23:00

Type of Food: Western and Asian Buffet; a la carte creations from the “four parts of Switzerland” and Asia.

Lobby Bar

Located in the Lobby, meet for business or relax over drinks with friends. A light-bite menu is offered throughout the day, featuring both western and local cuisine.

Seating Capacity: 40

Opening Hour: 9:00 – 23:30

Yes, they are.

At the hotel there is a children’s pool, special children’s menus and a garden where children can play .

The entire hotel is set up for wireless broadband internet access.

Broadband internet access is available in every room.

No. All guest rooms have a cubicle shower.

Our 2 bedroom units can accommodate up to 4 people in existing beds.

We regret that animals are not allowed to stay in the guest rooms.

To cancel your booking without incurring any charge, please contact the Reservations Department at least one day prior to your arrival. You will then be given a cancellation number. Please note that you must be booked on a ’Flexible’ rate type as ’Advance Pre-Paid’ rates are non-refundable.  

The rates charged are per room.

We have Drugstore at lobby level which provides standard medicine. For complete drug sales, there is a pharmacy located next door beside Bank BII or the Century Pharmacy inside the Carrefour building.

A: Our Prayer Room located beside parking lot and the nearest mosque is Masjid As-Syuhada at BLK Denpasar, 10 minutes on foot.

A: You may visit Legian or Double Six area, many pubs and bars over there, it is about 15 minutes from here.

A: You may go to Garuda Wisnu Kencana, Uluwatu, or Ubud to see dance performance which mostly perform after sunset. Our staff will help you to get there.

A: We suggest you to come to our Restaurant, we provide the delicious Vegetarian food at Chef’s recommendation.

A: The nearest one is ATM BII, others are CIMB NIaga, Mandiri, BCA, BNI, OCBC, Mega, Permata.

A: You may go to next building called Bank BII to exchange your money during office hour. Or you may go to Carrefour for currency exchange. 

A: The nearest mart from the hotel is Indomaret at 2 minutes walking distance. If you prefer big Supermarket there is Carrefour able to be reached by 10 minutes walking distance.

A: Approximately IDR 50.000. 

Dining is available at Swiss Cafe from 6.30pm with last orders at 10pm. We also offer 24 hour room service.

We are located in the city so there are shopping centers surrounding the hotel.

No.

9km which is a 30 minute drive.