Swiss-Belhotel International Honored with "Most Excellence in Sustained Partnership" Award at Garuda Miles Loyalty Summit 2025

Swiss-Belhotel International is proud to announce that it has been awarded The Most Excellence in Sustained Partnership at the Garuda Miles Loyalty Summit 2025: Fly Towards Greater Partnership. This prestigious accolade recognizes the company's long-standing commitment to fostering and expanding its strategic alliances. Emmanuel Guillard, Senior Vice President of Operations & Development for Indonesia, accepted the award on behalf of Swiss-Belhotel International, emphasizing the company’s dedication to mutual growth and success.

"This award underscores our strong and dynamic partnership with Garuda Miles, which continues to create exceptional value for our guests and business associates. Our collaboration has enhanced guest loyalty and travel experiences, while also driving impressive growth and engagement. We remain committed to strengthening this partnership and exploring new ways to offer even greater benefits to our customers," said Matthew Faull, Executive Director and Senior Vice President of E-commerce, Distribution, and IT at Swiss-Belhotel International.

Swiss-Belhotel International has been a trusted partner of Garuda Miles for the past seven years, offering exclusive benefits to loyal members. This collaboration allows Garuda Miles members to earn miles through hotel stays and additional services, making their travels even more rewarding.

Since October 2023, Swiss-Belhotel International introduced a new revenue-based earning model for Garuda Miles members, where guests earn:
• Up to 3 miles per USD 1 spent on total hotel bills, excluding taxes and service charges
• Miles earned not only on room bookings but also on Food & Beverage (F&B) consumption, laundry, airport transfers, and other hotel services as long as room booking is part of the total hotel bill.

Following the introduction of the new scheme, Swiss-Belhotel International has experienced an impressive fivefold increase in total transactions and revenue in 2024 compared to the previous year. This outstanding growth reflects the strong engagement of Garuda Miles members, who are eager to maximize their rewards while enjoying the exceptional service and comfort offered by Swiss-Belhotel International.

"The strong performance we have achieved is a direct reflection of the value we bring to our guests through strategic partnerships. By enhancing the earning potential, we continue to elevate their travel and hospitality experience while also reinforcing our position as a trusted accommodation partner. We look forward to further growing this successful collaboration," added Matthew Faull.

Ade Susardi, Director of Services and Commercial at Garuda Indonesia, expressed appreciation for Swiss-Belhotel International’s contributions, stating, “Swiss-Belhotel International has been an exceptional hotel partner, significantly contributing to the success of Garuda Miles transactions. With a network of strategically located hotels across major Indonesian cities—many of which align with Garuda Indonesia's flight routes—Swiss-Belhotel International has provided added value to our loyal members, enhancing their travel experiences.”

The success of this partnership demonstrates the potential for further innovation and expansion. Swiss-Belhotel International and Garuda Miles remain committed to providing greater rewards, convenience, and unparalleled hospitality experiences to their customers.

For more information about Swiss-Belhotel International and its partnership with Garuda Miles, please visit https://www.swiss-belhotel.com/en-gb/special-offers/garuda-indonesia.

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