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FAQs

Showing 1 to 18 out of 18 results found

Do you offer a free shuttle to a shopping mall?

Yes, we have a complimentary shuttle service every 11 AM and 4 PM from the hotel - Krisna Souvenir Shop Tuban - I Gusti Ngurah Rai Airport - Discovery Mall Bali Kuta.

How far is the hotel from the airport?

Ngurah Rai International Airport approximately 1,5km from our hotel.


Does the hotel provide for meeting & conference?

Yes, Swiss-Belhotel Tuban has 4 meeting rooms, 1 boardroom, and 1 ballroom. These facilities are designed for any function from intimate smaller gatherings to large business conventions, exhibitions, and family (or club) social events and meetings.

Please contact through Whatsapp +62 812 4633 3733 or send your inquiry details to ssmsbtu@swiss-belhotel.com.

Where is the nearest bank or currency exchange?

Mandiri Bank approximately 650m walking distance from our hotel.


Do you have airport transfers?

Yes, however a charge will apply and you need to send an email to our reservation team to confirm your airport transfer. Please send your booking confirmation number and flight details to resvsbtu@swiss-belhotel.com.

You can choose the following vehicles:
Avanza/Innova (3-4 persons): IDR 150,000 net/car/one way
Hiace Car (7-9 persons): IDR 300,000 net/car/one way

Is there a safety deposit box available at the hotel?

Yes, safety deposit boxes are available in each room.


Do you have hairdryers in the rooms?

Yes, hairdryer are available in each room.


Do you have room with direct access to Swimming Pool?

Yes, we have a Grand Deluxe Pool View Room with direct access to the pool. This room is subject to availability.

How far is the hotel from the traditional market?

Pasar Kuta approximately 1,8km from our hotel.


Does the hotel offer F&B Services for 24 hours?

Yes, our restaurant is open 24 hours In Room Dining. Call extension “188”.


Whether available for disable room?

Yes, We provide rooms that disable-friendly. Based on availability.


Do you have inter-connecting rooms?

Yes, subject to availability.

Are baby cots available for the rooms?

Yes, subject to availability.

Are we able to add extra bed in our room and how much does it cost?

IDR 550,000 per night include breakfast for one person.


Do you have pet restriction policy?

We regret that pets are not allowed in our hotel.

How far is the hotel from the Beach?

1,0 km to German Beach & 1,7 km to Kuta Beach.


How far is the hotel from the shopping areas?

Discovery Shopping Mall approximately 700m from our hotel.


How far is the nearest hospital to the hotel?

Murni Teguh Hospital is approximately 1,3 km from our hotel.

Showing 1 to 18 out of 18 results found