FAQs

Yes, baby cots are available upon request.

Yes, the extra bed costs IDR 550,000 net per bed per night include 1 person breakfast.

Hotel guests can use the storage facility at Swiss-Belresort Pecatu free of charge if they spend at least one night at the hotel. However, guests will not be allowed to store the baggage whilst they travel to another location in Indonesia. 

We regret that animals are not allowed in the hotel.

Yes, hairdryers are available in each room.

Yes and subject to availability, additional charge is applicable after 12.00 at noon.

Internet rate can be booked with or without breakfast.

Our hotel can be reach about 25 minutes from Ngurah Rai International Airport by taxi.

Minimarket around 5 minutes, Ampera Traditional Market about 10 minutes, and Sidewalk Jimbaran about 20 minutes by car from our hotel.

Our room can accommodate a maximum of two adults and two children (under 12 years old) using the existing bed (with additional charge).

Yes, safety deposit boxes area available at each room.

Pura Luhur Uluwatu, Uluwatu Kecak Dance, Garuda Wisnu Kencana Cultural Park, Savaya, White Rock Beach Club, Melasti Beach, Pandawa Beach, Dreamland Beach, New Kuta Golf

Breakfast served at Swiss Café starting 6.30am to 10.30am

Baby cots available upon request only.

Yes we are, its cost about Rp. 275.000 nett include one pax breakfast.

Yes with certain limit time.

Yes we have, you can direct call to our restaurant from your room.

Yes, our Bussiness Centre Providing for Tour Services also Flight Schedule for your pleasure visit.

The Hairdryer is already set up in each Bathroom.

Yes we do*. For more information please contact us at 62 461 3128 600 or email us at luwuk@swiss-belhotel.com.

*Terms & Conditions apply

Yes, credit card and bank transfer required for guarantee the reservation.

The reservation can be cancelled 1 day prior arrival time. And for others reservation from online booking it based on cancellation policy in your booking confirmation. 

Our hotel is approximately 0.5km or 10 minutes within walking distance to the beach.

RSUD Luwuk is approximately 5km or 12 minutes drive from our hotel.

Baby setter available upon request only.

Yes, we provide safety deposit box in each rooms.

Salodik Waterfall, Dua Island, Togean Island, Kilo Lima Beach, Dua Island.

We have Deluxe room, Junior Suite Room, Executive Suite Room, and Villas.

The nearest bank is about 1 km or 10 minutes drive from our hotel.

Swiss-Belhotel Lampung offers modern and stylish accommodation designed for guest comfort and pleasure. The hotel features 167 guestrooms including Deluxe, Deluxe Suite, Executive Suite, Royal Suite and Presidential Suite. Each of guest rooms in Lampung is conveniently equipped with all the standard facilities expected of a 4-star international hotel.

For offline reservation: cancellation up to 3 days before your arrival.

For online reservation: based on cancellation policy on your booking confirmation letter.

One room is maximum for 2 adults and additional person allowed at a charge.

We regret that pets are not allowed in our hotel.

Early check-in is possible may at a charge and subject to availability.

Yes, babysitting service is available upon request and subject to availability.

Yes, high chairs are available in the restaurant.

Breakfast is served at Swiss-Cafe Restaurant strats from 6am to 10am.

Yes, our room service available for 24 hours.

Yes, hairdryers are available in each rooms.

We regret that tour desk is not available in our hotel.

Our nearest hospital is RS Bumi Waras

Yes, free wireless internet available in all hotel area including guest room.

Our hotel approximately 3km or 10 minutes drive to shopping centre such as Mal Kartini and Simpur Centre.

Yes, extra bed available at a charge and subject to availability.

The room maximum for 2 adults, additional charge may apply for additional person.

Baby cots are available by request.

Yes, the extra bed costs IDR 575.000Nett per bed per night include 1 person breakfast.

Yes, the WiFi is available in all rooms and hotel area

We regret that animals are not allowed in the hotel.

Yes, we do. Available in Deluxe Room.