FAQs

Showing 1201 to 1300 out of 1333 results found Select Page 1 << 11 12 13 14

Q : Is there any Harbour/ port in Sorong?

A : Yes in sorong we have harbour/ port and it’s very close to the Hotel (10-15 minutes)

Q : How Long it takes from/ to Airport?

A : It takes only 10 minutes from/ to airport

Q : Do you accept credit card for payment?

A : Yes, we do accept Visa and Master card either Debit or Credit card

Q : Do you have storage room for storing our stuff?

A : Yes, we have storage room

Q : Do you have shuttle service from/ to airport?

A : Pick up or drop off services will be based on request and it will cost you with competitive price

Q : When is the check in time?

A : Our normal check in time Is at 14:00 local time

Q : When is the check out time?

A : Our check out time is at noon

Q : Does your restaurant open longer every Saturday and Sunday?

A : Yes, restaurant will be open until 11:00 AM for Breakfast

Q : What time is the breakfast served in your restaurant?

A: Our breakfast time is started at 5.00 till 10:00 AM

Q : Do you have Wi-fi internet accsess?

A : Yes, We have and it’s free of charge (no hidden fee)

Q : Do you have no Smoking floor?

A : Yes, It’s located on the 2nd & 3rd floor

Does the hotel provide 24 hour room service?

Yes.

What time is check in time?

Our check in time is at 2pm.

What time does the hotel spa open?

Our spa is open from 9am - 11pm.

What time does the hotel swimming pool and fitness centre open?

Our swimming pool and fitness centre is open from 7am until 10pm.

How far is hotel from the Police Office?

The hotel is 1km from the Police Office which is a 10 minutes drive by car.

What time does hotel restaurant open for breakfast?

Our restaurant is open for breakfast with an international buffet service starting at 5am until 10am(On Weekdays) 5am until 11am (On Weekends).

How far is hotel from Souvenir Shops at Hamadi?

The hotel is 3km from Souvenir Shops which is a 15 minutes drive by car.

How far is hotel from the Papua New Guinea Consulate?

The hotel is 3km from Papua New Guinea Consulate which is a 15 minutes drive by car.

How far is hotel from Base-G Beach?

The hotel is only 3km from Base-G Beach which is a 15 minutes drive by car.

How far is the hotel from PNG Border?

The hotel is 90km from PNG Border which is a 2 hour 30 minutes drive by car.

How far is hotel from the city centre of Jayapura?

The hotel is only 1km from the city centre which is a 10 minute drive by car.

How far is the hotel from The Governor Office?

The hotel is only 500 miles from The Governor Office which is 10 minutes walk or a 5 minutes drive by car.

How far is the hotel from Sentani Airport?

The hotel is 45km from Sentani Airport which is 1 hour drive by car. If you require an airport transfer we can book this for you but it is chargeable.

Where is the hotel located?

The hotel is located in Jayapura Business centre at Ruko Pasifik Permai Dok II jayapura 99112 and near to Bank Central Asia, Bank Mandiri, Bank Rakyat Indonesia, Bank Sinar Mas, Bank Mayapada, Bank Perkreditan Rakyat Irian Sentosa, Bank Tabungan Pensiunan Negara and also near restaurants like Bambu Kuning, Oke, Lotus, RM.Padang, Jayapura Mall, Dante Café and Happy Puppy.

Where is the closest bus stop/metro station?

The closest bus stop is right in front the hotel.

Where are the closest public and private golf courses?

There are public golf course in Frankton and in Kelvin Heights and private golf course at the Millbrook Resort and The hills.

How far are the Remarkable Ski fields?

32km which is about a 45 minute drive.

What free games are available for the guests?

Cards, board games, petanque.

What are the operating hours of the retails shops in Queenstown city centre?

9am till 6pm but some open later until 9 or 10pm.

What handicapped facilities are featured at the property?

We have a special entrance for wheel chairs and 5 rooms with disabled facilities.

Do you have inter-connecting rooms?

Yes, we have two types: a Junior Suite connected to a Deluxe room and a Deluxe room connected to a Superior room.

What is the star rating of your hotel?

The hotel is 4 star deluxe.

Do you serve alcohol?

Yes, we serve alcohol in the hotel.

Can I pay cash on checkout?

Yes you may pay cash upon check-out.

Will you charge my credit card at the time of reservation?

No credit card is required as a guarantee only for late cancellations and no show. We do however charge your credit card if you book any rate that requires prepayment at the time of booking. Check the rate terms and conditions.

How far is your hotel from Seef Mall/City Center?

The hotel is 2 minutes walking distance from Seef mall and 5 5-minute drive from the Bahrain City Center.

Do you have a Jacuzzi?

Yes, we do have a Jacuzzi on the 10th floor, pool area.

Do you offer apartments?

No we have guestrooms and suites as hotel with no kitchenettes.

What time is check in and Check out?

Check-in is at 3:00pm and Check-out at 12:00 noon.

Do you have a swimming pool?

Yes our outdoor swimming pool located on the 10th floor with breathtaking city view.

Do you have a Spa in the hotel?

Yes, Glow Up Salon & Spa is located on the Mezzanine Floor.

Do you have a bar in the hotel?

Yes, we have Urban Sky Lounge on the 28th floor with daily happy hour deals on drinks and food.

Do you provide a complimentary shuttle from the airport?

No, however, we can arrange airport transfers at the rate of 10BD per car, per trip.

Are you close to the Theatres/Entertainment venues?

There is a XXI Cineplex in Epiwalk (500 meters). Complimentary shuttle service from 9:00 – 18:00 is available.

How far is the hotel from the main shopping area?

500 meters. Complimentary shuttle service from 9:00 – 18:00 is available. Other leading shopping malls are nearby (1-2.5 km)

Are there any major shopping centres near the hotel? And, if so, where are they?

Shopping facilities located near the hotel include Epiwalk, Kota Kasablanka, Ambassador, Kuningan City.

Are offices available for rent at the hotel?

We can set up one of our boardroom as office space depending on your needs.

Are secretarial and other business services such as translation available?

We can provide basic secretarial support services. For specialized needs it may be necessary to employ an outside company. Please contact the business center to discuss your exact needs.

Can I connect my laptop in the room?

We offer WIFI in all guest room.

Is it safe to drink tap water in Indonesia?

The tap water is not potable. Complimentary drinking water is provided in all guest rooms.

What voltage do you use in Indonesia?

The voltage in Thailand is 220 V.

Are special services available for the female travelers?

There is no special service available for the female travelers.

Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Please contact the Concierge to arrange this.

Are there shops at the hotel?

Yes, there is a hotel shop.

At what time do the banks open?

The banks in Indonesia are open from 10.00 until 15.30 p.m. Monday to Friday only.

What is the currency in Indonesia?

The currency in Indonesia is Indonesian Ruphia.

Where is the nearest bank or currency exchange?

Major banks are all close by, within the business district, with the nearest bank at BNI and the closest place to exchange currency at Jala Exchange Sejahtera.

How far is the nearest hospital to the hotel?

10 minutes from the hotel is a major international hospital.

Is a doctor available at the hotel?

We have a doctor on call 24 hours.

Can the hotel reconfirm my ongoing flight and make arrangements for domestic and international flights?

Yes, the Guest Relations staff will be pleased to assist with your travel arrangements.

Do you special facilities and services available for the disabled traveller?

Yes, we do have rooms specially equipped for disabled travellers. These rooms are available on request at no additional charge and subject to availability.

Do you have any special packages for honeymoons and anniversaries?

Special packages are available for guests celebrating a special occasion.

How far is the hotel from the airport?

Our hotel is located 30 kilometers from Soekarno Hatta International Airport. It typically takes 1 Hour and 20 Minutes by car.

Do you have hairdryers in the rooms?

Hairdryers are available in every guest room.

How much parking space is available at the hotel?

The parking can accommodate up to 200 cars.

Do you have a fitness center or pool?

Yes, we have a fully equipped fitness center and an outdoor pool. The fitness center is open from 6:00 AM to 9:00 PM, and the pool is open from 6:00 AM to 5:30 PM

Do you have 24-hour room service?

Yes, we do.

Is a special menu available for children?

Yes, there is.

Is vegetarian cuisine available in the restaurants?

A selection of vegetarian dishes is available in every outlet.

How many restaurants do you have and what are they?

We have 1 main restaurant in the hotel:

Swiss-Café

Located on the 1st floor, this is a contemporary style restaurant with indoor and outdoor poolside seating. The Café overlooks the swimming pool. With its central location, it is the ideal place to grab a quick bite or a complete meal. Our kitchen serves handpicked creations from the four different parts of Switzerland and also boast Asian evergreens.

Seating Capacity: 60 indoor, 80 outdoor

Opening Hour: 6:00 – 23:00

Type of Food: Western and Asian Buffet; a la carte creations from the “four parts of Switzerland” and Asia.

Lobby Bar

Located in the Lobby, meet for business or relax over drinks with friends. A light-bite menu is offered throughout the day, featuring both western and local cuisine.

Seating Capacity: 40

Opening Hour: 9:00 – 23:30

Where is breakfast served and at what times?

A breakfast buffet is served in Swiss-Cafe on the 1st floor between 6:00am and 10:30am.

Are “high chairs” available in the restaurants?

Yes, they are.

Are baby cots available for the rooms?

Baby cots are available on request.

What facilities are available for children?

At the hotel there is a children’s pool, special children’s menus and a garden where children can play .

Is a babysitting service available?

Yes, a babysitting service is available.

Is e-mail available at the hotel?

The entire hotel is set up for wireless broadband internet access.

Broadband internet access is available in every room.

Are safety deposit boxes available at the hotel?

All guest rooms have a safe deposit box which is available free of charge.

What is your smoking policy?

Our hotel has a smoking room and non-smoking room.

What television channels are available in the rooms?

These are as follows although they are subject to change:

HBO, BBC, CNN, Bloomberg, ABC Asia Pacific, CCTV 4, TV5, DW, REN TV, RAI, NHK, TVE, Discovery, Star Movies, MTV, ESPN, Star Sports, Zee TV Arabian Channel, ETTV, KBS, AI Jazeera News Channel, Animal Planet, Cartoon Network

Do you have rooms with a bathtub?

No. All guest rooms have a cubicle shower.

Are King size beds available in the rooms?

We have Queen, Twin or Hollywood Twin (bed separate beds together).

Do you have twin, triple and quadruple rooms?

Our 2 bedroom units can accommodate up to 4 people in existing beds.

Do you offer a room rate for short stays (day use)?

Day use of the rooms is available.

What are the check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are subject to availability and may incur additional charges.

Does the internet rate include breakfast?

Breakfast is sometimes included in the internet rate. For details of the rates applicable to a particular period, please visit www.amari.com.

Do you have a pet policy?

We regret that animals are not allowed to stay in the guest rooms.

How many people can stay in one room?

Each guest room can accommodate a maximum of two people. Two Bedroom units can accommodate 4.

How do I cancel my hotel reservation without a charge?

To cancel your booking without incurring any charge, please contact the Reservations Department at least one day prior to your arrival. You will then be given a cancellation number. Please note that you must be booked on a ’Flexible’ rate type as ’Advance Pre-Paid’ rates are non-refundable.

Does my room reservation require any guarantee?

All room reservations require a credit card guarantee.

Are your hotel rates per room or per person?

The rates charged are per room.

What types of rooms are available in the hotel and what are the differences between the different categories?

The hotel has three categories of room, deluxe, grand deluxe and 2 bedroom junior suites.All room are located from 7th to 32nd floor, 12 rooms per floor. All our rooms are equipped with wireless broadband internet access, tea and coffee-making facilities and comfortable beds with duvets.Grand Deluxe rooms are more spacious than Deluxe rooms while the 2 bedroom junior suites offer two separate bedrooms, one with a queen and one with 2 twin beds.

Where is the nearest pharmacy?

We have Drugstore at lobby level which provides standard medicine. For complete drug sales, there is a pharmacy located next door beside Bank BII or the Century Pharmacy inside the Carrefour building.

Where is the nearest Church?

Every Sunday there is a Christian mass (GBI Kenisah) which held in our ballroom starting from 9am till 12pm. The nearest Katholic church (St. Franciscus Xaverius) is located in Jl. Kartika Plaza and is reachable in around 20-25 minutes by car. Every Sunday evening at 6pm there is a mass in English.

Q: Where is the nearest Prayer Room / Mosque?

A: Our Prayer Room located beside parking lot and the nearest mosque is Masjid As-Syuhada at BLK Denpasar, 10 minutes on foot.

Q: Does this hotel provide Massage and Spa services?

A: Yes, we have Pandan Wangi Spa at 1st floor which provide best treatment with experience and skilled staff.

Q: Where can we find night life entertainment at Bali?

A: You may visit Legian or Double Six area, many pubs and bars over there, it is about 15 minutes from here.

Q: Is there any hospital nearby the hotel?

A: There is Siloam Hospital about 5 minutes driving from hotel.

Q: Where we should go if we want to see dance performance?

A: You may go to Garuda Wisnu Kencana, Uluwatu, or Ubud to see dance performance which mostly perform after sunset. Our staff will help you to get there.

Q: Where can we enjoy good seafood?

A: The famous place for eating seafood is at Jimbaran or Kedonganan where you able to at the seaside.