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FAQs

Showing 401 to 500 out of 1416 results found Select Page 1 2 3 4 5 6 7 8 9 10 >> 15

Is it possible to check-in earlier?

Yes, subject to room availability.

Is there a safety deposit box available at the hotel?

Yes, safety deposit boxes area available at each room.

Is there a swimming pool in the hotel?

Yes, there is. We have 4 swimming pool starts from 0.8m – 1.25m depth

What are local tourist attraction?

Pura Luhur Uluwatu, Uluwatu Kecak Dance, Garuda Wisnu Kencana Cultural Park, Savaya, White Rock Beach Club, Melasti Beach, Pandawa Beach, Dreamland Beach, New Kuta Golf

What are the standard check-in and check-out times of the hotel?

The check in time after 15.00 and check out time is at 12.00 noon.

Where is breakfast served and at what times?

Breakfast served at Swiss Café starting 6.30am to 10.30am

Where is the nearest bank or currency exchange?

The currency exchange is located about 3 kms or 5 minutes from our hotel & Mandiri Bank is located about 6 kms or 15 minutes from our hotel.

Are baby cots available for the rooms?

Baby cots available upon request only.

Are high chairs available in the restaurants?

Yes, high chairs are available.

Are we able to add extra bed in our room and how much does it cost?

Yes we are, its cost about Rp. 275.000 nett include one pax breakfast.

Are your hotel rates per room or per person?

Our Hotel rates are per room charge.

Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Yes with certain limit time.

Can I connect to the Internet from my room?

Yes, free Wi-fi is available at all rooms area and Public Areas.

Do you have 24 hour room service?

Yes we have, you can direct call to our restaurant from your room.

Do you have a pet policy?

We regret that pets are not allowed in our hotel.

Do you have a tour desk where I can book excursions during my stay?

Yes, our Bussiness Centre Providing for Tour Services also Flight Schedule for your pleasure visit.

Do you have any special packages for honeymoons and anniversaries?

Yes we have. For more information please contact us at 62 461 3128 600 or email us at luwuk@swiss-belhotel.com.

Do you have hairdryers in the rooms?

The Hairdryer is already set up in each Bathroom.

Do you have rooms with a bathtub?

Yes, Bathhub are available at our Villas.

Do you offer an airport transfer service?

Yes we do*. For more information please contact us at 62 461 3128 600 or email us at luwuk@swiss-belhotel.com.

*Terms & Conditions apply

Do you provide a service for late check-out?

Yes, subject to availability and it is chargeable. 

Does my room reservation require any guarantee?

Yes, credit card and bank transfer required for guarantee the reservation.

Does the internet rate include breakfast?

The reservation can be booked with or without breakfast. 

How do I cancel my hotel reservation without a charge?

The reservation can be cancelled 1 day prior arrival time. And for others reservation from online booking it based on cancellation policy in your booking confirmation. 

How do I get to the hotel?

From The airport only 10 Minutes by Drive but you also can give reservation to our hotel to provide shuttle bus*

*Terms & Conditions apply

How far is the hotel from the Beach?

Our hotel is approximately 0.5km or 10 minutes within walking distance to the beach.

How far is the hotel from the downtown shopping areas?

Its located around 3km from the downtown, and our hotel provide for shuttle bus*

*Terms & Conditions apply

How far is the nearest hospital to the hotel?

RSUD Luwuk is approximately 5km or 12 minutes drive from our hotel.

How many people can stay in one room?

Maximum for 2 adults and 2 children below 12 years. 

Is a babysitting service available?

Baby setter available upon request only.

Is it possible to check-in earlier?

Yes, subject to availability and it is chargeable. 

Is there a safety deposit box available at the hotel?

Yes, we provide safety deposit box in each rooms.

Is there a swimming pool in the hotel?

Yes, We have two types of swimming pool.

What are local tourist attraction?

Salodik Waterfall, Dua Island, Togean Island, Kilo Lima Beach, Dua Island.

What are the standard check-in and check-out times of the hotel?

Check in time at 14.00 and check out time 12.00. 

What types of rooms are available in the hotel?

We have Deluxe room, Junior Suite Room, Executive Suite Room, and Villas.

Where is breakfast served and at what times?

Breakfast served at BaReLo Restaurant from 06.00am to 10.30am.

Where is the nearest bank or currency exchange?

The nearest bank is about 1 km or 10 minutes drive from our hotel.

Do you offer an airport transfer service?

Yes, kindly inform our friendly receptionist your flight details maximum 3 days before your arrival.


What types of rooms are available in the hotel?

Swiss-Belhotel Lampung offers modern and stylish accommodation designed for guest comfort and pleasure. The hotel features 167 guestrooms including Deluxe, Deluxe Suite, Executive Suite, Royal Suite and Presidential Suite. Each of guest rooms in Lampung is conveniently equipped with all the standard facilities expected of a 4-star international hotel.


Are your hotel rates per room or per person?

Our rates are per room.


How do I cancel my hotel reservation without a charge?

For offline reservation: cancellation up to 3 days before your arrival.

For online reservation: based on cancellation policy on your booking confirmation letter.


Does my room reservation require any guarantee?

Yes, credit card details required for guarantee.


How many people can stay in one room?

One room is maximum for 2 adults and additional person allowed at a charge.


Does the internet rate include breakfast?

Internet rate could be booked include or exclude breakfast, based on the package offer.


Do you have a pet policy?

We regret that pets are not allowed in our hotel.


What are the standard check-in and check-out times of the hotel?

Standart check-in is at 2pm and check-out at 12 at noon.


Is it possible to check-in earlier?

Early check-in is possible may at a charge and subject to availability.


Is there a safety deposit box available at the hotel?

Yes, safety deposit boxes are available in each rooms.


Is a babysitting service available?

Yes, babysitting service is available upon request and subject to availability.


Do you have rooms with a bathtub?

Yes, bathtub available at Royal Suite and President Suite only.


Are high chairs available in the restaurants?

Yes, high chairs are available in the restaurant.


Are baby cots available for the rooms?

Baby cots are available upon request and subject to availability.


Where is breakfast served and at what times?

Breakfast is served at Swiss-Cafe Restaurant strats from 6am to 10am.


Is there a swimming pool in the hotel?

Yes, there is.


Do you have 24 hour room service?

Yes, our room service available for 24 hours.


How do I get to the hotel?

Our hotel can be reach by taxi about 1 hour from Radin Inten II Airport.


Do you have hairdryers in the rooms?

Yes, hairdryers are available in each rooms.


Do you have any special packages for honeymoons and anniversaries?

Yes, we have.

For more information, please contact us at:

Main: +62-721-8017777

E-mail: lampung@swiss-belhotel.com


Do you have a tour desk where I can book excursions during my stay?

We regret that tour desk is not available in our hotel.


Where is the nearest bank or currency exchange?

BCA Bank and Mandiri Bank is 3 km away from our hotel.


How far is the nearest hospital to the hotel?

Our nearest hospital is RS Bumi Waras


Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Yes, with certain limit time.


Can I connect to the Internet from my room?

Yes, free wireless internet available in all hotel area including guest room.


What are local tourist attraction?

The most famous local tourist attraction in Lampung are Pasir Putih Beach and Pahawang Island.


How far is the hotel from the downtown shopping areas?

Our hotel approximately 3km or 10 minutes drive to shopping centre such as Mal Kartini and Simpur Centre.


How far is the hotel from the Beach?

Our hotel approximately 15km drive to Mutun Beach.

Are we able to add an extra bed in our room?

Yes, extra bed available at a charge and subject to availability.

Can i request honeymoon decoration during my honeymoon trip?

Yes, kindly inform our staff maximum 3 days before your arrival.

How many people can stay in the room?

The room maximum for 2 adults, additional charge may apply for additional person.

Do you provide service for late check-out?

Late check-out until 18.00 hrs is possible, at a charge of 50% from room rate and subject to availability.
 

Are baby cots available for the rooms?

Baby cots are available by request.

Are high chairs available in the restaurants?

Yes, we have high chairs available in our restaurants.

Are we able to add extra bed in our room and how much does it cost?

Yes, the extra bed costs IDR 575.000Nett per bed per night include 1 person breakfast.

Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Hotel guests can use the storage facility at Hotel Ciputra Jakarta free of charge if they spend at least one night at the hotel. However, guests will not be allowed to store the baggage whilst they travel to another location in Indonesia.

Can I connect to the Internet from my room?

Yes, the WiFi is available in all rooms and hotel area

Do you have 24 hour room service?

Yes, we do.

Do you have a pet policy?

We regret that animals are not allowed in the hotel.

Do you have a tour desk where I can book excursions during my stay?

There is currently no tour desk available in-house, but we will be able to make recommendations according to your needs  at our Business Center.

Do you have any room for disabled?

Yes, we do. Available in Deluxe Room.

Do you have any special packages for honeymoons and anniversaries?

Special packages are available for guests celebrating a special occasion (subject to guest request).

Do you have connected room?

Yes, we do. Connected rooms are available in Deluxe Room (subject to availability).

Do you have rooms with a bathtub?

Yes, we do.

Do you offer an airport transfer service?

The hotel offer airport transfer with additional charge.

Do you offer Family Rooms?

Yes, we do. We have Cabana Family rooms which has a direct access to our swimming pool.

Do you provide a service for late check-out?

Yes, a charge is applicable if after 12.00 noon.

Does guest allow to smoke in hotel area?

No, however guests are allowed to smoke at Pulau Bar and Restaurant on 7th floor and smoking room nearby function rooms at 6th floor.

Does guest allow to smoke in the room?

Yes, smoking rooms are available on Deluxe and Superior Deluxe (subject to availability).

Does your hotel provide halal food?

Yes, we do

How do I cancel my hotel reservation without a charge?

This will depend on the mode of booking and terms and conditions.

How far is the hotel from the downtown shopping areas?

A minute walk. The shopping area which is Mall Ciputra Jakarta is attached with Hotel Ciputra Jakarta.

How far is the nearest hospital to the hotel?

500 meter away from the hotel. It takes around 10 minutes by taxi to Royal Taruma Hospital.

How many people can stay in one room?

Our room can accommodate a maximum of  two adults and two children (under 12 years old) using the existing bed.

Is it possible to check-in earlier?

Yes, a charge may applicable.

Is there a safety deposit box available at the hotel?

There is a safety deposit box in every guest room. There are also safety boxes available at the Front desk. They are available free of charge if the guest spend at least one night at the hotel.

Where is the nearest bank or currency exchange?

The nearest bank and currency can be exchanged in authorized money changer at Mall Ciputra Jakarta, which is a minute walk from our hotel.

Do you have inter-connecting rooms?

Yes we do have and Subject to availability.

Do you have Spa & Massage?

Yes, we have.

Do you have rooms with a bathtub?

Yes, bathtub is available at Suite Room.

Does Deluxe Room has balcony?

We regret that Deluxe Room doesn't have a balcony however it is available at Superior Deluxe and Grand Deluxe.

Showing 401 to 500 out of 1416 results found Select Page 1 2 3 4 5 6 7 8 9 10 >> 15

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