FAQs

温耶德 (Wynyard) 站就在一个街区开外，步行不超过2-3分钟。

有的，从早上6点至晚上10点。

有的，从早上6点至晚上10点。

所有类型的信用卡我们都收取2.5%的信用卡附加费。请知悉，国际借记卡也将被视为信用卡，因此也将收取2.5%的附加费用。

悉尼瑞雅约克大酒店拥有五层楼的安全停车位，费用为每辆车每天50澳元，可以在离开时再付费。

通往我们停车场的入口在建筑背面位于玛格丽特（Margaret）街上，在约克（York）街和克拉伦斯（Clarence）街之间。

在右侧车道顶部有一个连接前台的对讲机。按下按键并告知接待人员预订时预留的名字就可以进入停车场。请将您的车辆停在未预留车位以免被罚款。

规定退房时间是上午10:30

Yes, kindly inform our staff maximum 3 days before your arrival.

Late check-out until 18.00 hrs is possible, at a charge of 50% from room rate and subject to availability.

Yes, we have high chairs available in our restaurants.

Hotel guests can use the storage facility at Hotel Ciputra Jakarta free of charge if they spend at least one night at the hotel. However, guests will not be allowed to store the baggage whilst they travel to another location in Indonesia.

Yes, we do.

There is currently no tour desk available in-house, but we will be able to make recommendations according to your needs  at our Business Center.

Special packages are available for guests celebrating a special occasion (subject to guest request).

Yes, we do.

Yes, we do. We have Cabana Family rooms which has a direct access to our swimming pool.

No, however guests are allowed to smoke at Pulau Bar and Restaurant on 7th floor and smoking room nearby function rooms at 6th floor.

Yes, we do

A minute walk. The shopping area which is Mall Ciputra Jakarta is attached with Hotel Ciputra Jakarta.

Our room can accommodate a maximum of  two adults and two children (under 12 years old) using the existing bed.

There is a safety deposit box in every guest room. There are also safety boxes available at the Front desk. They are available free of charge if the guest spend at least one night at the hotel.

Yes we do have and Subject to availability.

Yes, bathtub is available at Suite Room.

Yes, interconnecting rooms are available upon request and subject to availability.

很遗憾，目前我们酒店暂时不提供任何客房服务。（从2017年1月份开始可以提供）。不过，我们提供食品送餐服务。

是的，在您的客房内和大堂区域都可以使用免费Wi-Fi.

在我们的一室套房和我们独卧套房，我们可提供最多2人入住。在我们的双卧套房，我们可提供最多4人入住。在我们的三间卧室套房，我们可提供最多6人入住。

标准的办理入住时间是下午2点，退房时间是上午10点。

双卧室套房只有一个卫生间，但您可以升级至含两间卫生间的高级套房。额外收费。

延迟退房至下午6点是可行的，那会产生当天房价50%的费用。

非常欢迎酒店的客人在他们的套房内接待访客。酒店的政策是，访客必须在晚上10点前离店。这是对酒店无派对政策的补充。如果发现超过在官方预订文件中声明的入住人数，酒店将收取额外费用。每间套房的入住人数是根据消防法规管理控制的，因此我们希望您能尊重这一点。

维多利亚公园瑞雅酒店公寓在酒店的各个区域都严格禁烟（包括阳台）。如果有任何证据显示您或您的客人违反了此政策，那么每发生一次，将从您的预授权中扣取300新西兰元的罚款。

是的，需要您详细的信用卡信息来担保您的预订。当然，付款可以到您办理入住时支付现金或者通过其他的信用卡支付

在我们的一室公寓里，我们不能设分割式床。 在我们的独卧室公寓中，11间客房中有9间可以设分割式床。 在我们的双卧室公寓中，23间套房中的19间可在其中一间卧室中设分割式床。 在我们的三卧室公寓中，5间套房中的3间可以在其中一间卧室中设分割式床。

每个客房都配有一个保险箱。在前台也提供保险箱服务（从2016年12月中旬开始提供）

We regret that we don't provide baby cots at this time.

Yes, chargeable extra bed is available upon request and subject to availability.

Yes you can store your baggage in our hotel with limit certain time.

Yes, we have. You can call direct to our restaurant from your room.

Yes, we have.

Yes bathtub is available in Suite Room only. 

Late check-out is subject to availability.

The inclusion is depend on the package that you book, you can book your room with or without breakfast.

Our hotel is about 3 hours by car from Pontianak Airport.

Our hotel is connect with the Grand Mall Singkawang.

Our room is maximum for 2 persons however additional person may allow at a charge.

Early check-in is possible subject to availability.

Yes, we have. You can take refreshing dip in our swimming pool on the 3rd floor.

Our standard check-in time is at 14.00 hrs and check out time at 12.00 hrs.

Breakfast is served at BaReLo start from 6.00 am to 10.00am.

Kuta beach is favorite destination if tourist come to bali and our hotel located in the heart of Kuta, Swiss-Belexpress Kuta, Legian is the place to stay!

Stroll along Kuta Beach and enjoy one of the most stunning sunsets in the world. Kuta Beach is no less famous for its magnificent surf waves! A short walk away is Beachwalk Shopping Mall which is more than just a mall, it’s a lifestyle complex with upscale fashion brands and international class entertainment.