FAQs

For offline reservation direct to the hotel cancellation 7 - 30 days prior arrival.
For online booking based on cancellation policy in your booking confirmation.

Our hotel approximately 10 minutes by car to WTC Batanghari.

One room maximum for 2 adults, chargeable extra bed applied for additional person.

We regret that babysitting service is not available in the hotel.

Yes, subject to availability.

Yes, safety deposit boxes are available in each guest's room.

Yes, there is.

There are Muaro Jambi Temple, Kota Seberang and Sentra Batik Jambi, Gentala Arasy Tower, Geopark Merangin, Kerinci Mountain, Gunung Tujuh Lake, Kaco Lake, Bukit Dua Belas National Park, Kerinci Seblat National Park, Berbak National Park, Bukit Tiga Puluh National Park, Harapan Rainforest.

Check-in time is at 2pm and check-out time at 12noon.

In Swiss-Belhotel Jambi we have Deluxe Room, Busines Deluxe, Executive Suite, Premier Suite, President Suite.

Breakfast served at Jaen Bar & Kitchen starts from 7am to 11am.

Yes, with certain time limit.

We regret that our room service is not available for 24 hours.

Yes, special packages are available by request.

Our hotel can be reach by taxi or local shuttle bus.

Approximately 10 minutes within walking distance to Legian Art Market and 10 minutes by car to Kuta Square Shopping Mall.

Our hotel strategically located a minutes away to popular nightlife, bars and restaurant such as Legian Art Market, Double Six Beach, Ground Zero Memorial, 3D Museum and Waterboom Bali.

Yes, with additional charge applied.

We have Deluxe Room, Studio Apartment, Business Suite and Premiere Suite.

Yes, high chairs are available in our restaurant.

Yes, with certain time limit.

Yes, internet connection is available in each guest's room and all hotel area.

Yes, room service available for 24 hours.

Yes, we do have.

Yes, hairdryers are available in each rooms.

Yes, we do have.

Yes, additional charge applied.

Yes, credit card details required for guarantee.

For offline reservation can be cancelled 1 day prior arrival, and for online booking cancellation based on policy in your booking confirmation.

Our hotel is facing Palu Bay.

Point Square is next to the hotel within walking distance, Cilandak Town Square approximately 2,6km and Pondok Indah Mall approximately 2,8km. 

The nearest hospital are Anutapura Hospital approximately 15 minutes and UNDATA Hospital approximately 10 minutes by car from our hotel.

Maximum for 2 person.

Yes, subject to availability.

Yes, safety deposit boxes are available in each guest's room.

Yes, there is.

Recreational places such as Setu Babakan, Ragunan Zoo, Taman Mini Indonesia Indah, Pondok Indah Golf Gallery & Driving Range just minutes away from the hotel.

In Swiss-Belhotel Silae Palu we have Deluxe Hotel and Villa, Superior Deluxe, Grand Deluxe, Executive Room, Suite Hotel and Villa and Grand Suite Room.

Breakfast served daily at BaReLo, the restaurant located on 2nd Floor starts from 6 – 10 AM.

Mandiri Bank  approximately 10 minutes driving from our hotel.

Yes, baby cots are available upon request.

No, high chairs are not available in our restaurant.

We regret that high chairs are not available.

Our rates are per room.

Hotel guests can use the storage facility in Zest Hotel Bandung free of charge. However, guests will not be allowed to store the baggage whilst they travel to another location in Indonesia. Unfortunately, the storage facility service is not available for non-guests.

Yes, with certain time limit.

Yes, our front desk will give you the username and password for the Wi-Fi access upon check in.

Yes, free WiFi is available in all rooms and hotel area.

Yes, our room service available for 24 hours.

We regret that tour desk is not available in the hotel.