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FAQs

Showing 501 to 600 out of 1347 results found Select Page 1 2 3 4 5 6 7 8 9 10 >> 14

Can i use swimming pool and gym at Swiss-Belhotel Harbour Bay during my stay in Zest Hotel Harbour Bay?

The facilities in Swiss-Belhotel Harbour Bay only can be used by long stay guest exclude gym.

Do you have inter-connecting rooms?

Yes, subject to availability.

Do your hotel provide halal food?

Yes, we do.

Is it possible to check-in earlier?

Early check in is possible at a charge and subject to availability.

Is the laundry free of charge or chargeable?

Laundry service is available at a charge.

Do you have inter-connecting rooms?

Yes we have. Inter-connecting room available in Queen to Twin only.

Do you have special package for special occasion?

Yes we have chargeable special package, you can send your request to our friendly receptionist at least 3 days before to arrange your request.

Do your hotel provide halal food?

Yes, we do.

Can i request early breakfast because have Bromo Tour at the same night?

Yes, you can request to our friendly receptionist at least 3 days before your arrival .
Subject to availability.

Do you have special package for special occasion?

Yes we have.
For more information and reservation please contact us to +62 778 741 5888 or batamsbhb@swiss-belhotel.com.

Do you have day use rate?

We regret that we don't have day use rate, all rates are per night.

Do you have fitness centre ?

Yes, we have.

Do you have rooms with a bathtub?

Yes, it is available at Business Suite.

Do you have shuttle to the nearest shopping center?

Unfortunately our shuttle service was no longer available however we can assist you to booked our hotel taxi and it would be chargeable per destination.

Do you have smoking room?

Yes we have, subject to availability.

Can all bedroom apartments split beds in the rooms?

In our studio apartment, we are unable to do split beds. In our one bedroom apartments, 9 out of the 11 rooms can have split beds. In our two bedroom apartments, 19 out of the 23 rooms can have split beds in only one of the rooms. In our three bedroom apartments, 3 out of the 5 rooms can have split beds in only one of the rooms.

We have a late flight tonight and are leaving at 6pm, how does this work?

Late check-out until 6pm is possible, there will be a charge of 50% of the room rate of the day. 

Do you have family room?

No, we don't have family room however we have interconnecting room and subject to availability.

Are baby cots available for the rooms?

Yes, subject to availability.

Are we able to add extra bed in our room and how much does it cost?

IDR 550,000 per night include breakfast for one person.


Do you have pet restriction policy?

We regret that pets are not allowed in our hotel.

How far is the hotel from the Beach?

1,0 km to German Beach & 1,7 km to Kuta Beach.


How far is the hotel from the shopping areas?

Discovery Shopping Mall approximately 700m from our hotel.


How far is the nearest hospital to the hotel?

Murni Teguh Hospital is approximately 1,3 km from our hotel.

Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Hotel guests can use the storage facility at the Swiss-Belinn Saripetojo free of charge if they spend at least one night at the hotel. However, guests will not be allowed to store the baggage whilst they travel to another location in Indonesia.

Unfortunately, the storage facility service is not available for non-guests

Do you have family room?

No, we don't have family room however we have interconnecting room and subject to availability.

Do your hotel provide halal food?

Yes, we provide halal food in our hotel.

How do i pay for the deposit?

Deposit can be paid by credit card or cash upon check in. 

If i make a reservation through Online Travel Agent (e.g Traveloka, Booking.com, Expedia etc), what should i prepare for check in?

If you book through Online Travel Agent make sure your voucher is correct and bring your valid ID Card. 

Is it possible to check-in earlier?

It is sometimes possible to check in earlier, however, this depends on availability and cannot be guaranteed. However, to be sure of having the room ready upon arrival, you can reserve the room from the night before.

Do you provide lunch buffet?

No, but we have Business Lunch Happy Hour which is a 30% discount on the total menu. Alcoholic beverages are not included. Available from 12:30 to 3 pm. 

Can your room accomodate 3 adults without extra charge?

Yes, we have Express Triple Room with 3 separate single bed for 3 adults.

Does your hotel have tour package to Mt.Bromo or Ijen Crater?

We regret that we don't provide tour package in Swiss-Belinn Tunjungan however our Swiss-Belinn Malang provide tour package to Mt.Bromo.

How much is the Breakfast Buffet and at what times?

Our Breakfast Buffet is BD 6.5 net per person, available daily from 6:30 am to 10:30 am with more choices during the weekends. 

Do you have family room with kitchenette?

No, we don't have family room with kitchenette


Are baby cots available for the rooms?

We regret that baby cots are not available in our hotel.

Are high chairs available in the restaurants?

We regret that high chairs are not available in the restaurant.

Are your hotel rates per room or per person?

All rates are per room.

Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Yes, with certain time limit maximum 7 days only.

Can I connect to the Internet from my room?

Yes, we provide Wi-Fi access in each guest's room and in all hotel area.

Do you have 24 hours room service?

Our room service is from 10 AM - 11 PM.


Do you have a tour desk where I can book excursions during my stay?

No, we don't.


Do you have any special packages for honeymoons and anniversaries?

Yes, we have.
For more information you can visit our special offers pages or contact us directly to 0361-4753267 or resvseku@swiss-belhotel.com.


Do you have hairdryers in the rooms?

Yes, hairdryers are available by request and subject to availability.

Do you have pet restriction policy?

We regret that pets are not allowed in the hotel.

Do you have rooms with a bathtub?

We regret that we don't provide bathtub however we have standing shower with hot and cold water.

Do you offer an airport transfer service?

Yes, with additional charge IDR. 150,000 / way


Do you provide a service for late check-out?

Yes, subject to availability.

Does my room reservation require any guarantee?

Yes, credit card details required for guarantee.

Does the internet rate include breakfast?

Depend on the room package.


How do I cancel my hotel reservation without a charge?

For offline reservation direct to hotel cancellation 3 days prior arrival.
For online reservation cancellation based on cancellation policy in your booking confirmation.

How do I get to the hotel?

Our hotel can be reach by taxi or motorcycle.

How far is the hotel from the Beach?

Approximately 11 minutes to Kuta Beach or 15 minutes within walking distance to Legian Beach from the hotel.

How far is the hotel from the downtown shopping areas?

Discovery Shopping Mall approximately 2km from our hotel.

How far is the nearest hospital to the hotel?

Siloam Hospital Denpasar approximately 3km or 7 minutes by car from our hotel.


How many people can stay in one room?

2 adults for Express Room and Express Super Room, 3 adults for Express Triple Room.


Is a babysitting service available?

We regret that babysitting service is not available in our hotel.

Is it possible to check-in earlier?

Yes, subject to availability.

Is there a safety deposit box available at the hotel?

Yes, safety deposit boxes are available in each guest's room.

Is there a swimming pool in the hotel?

Yes, there is.

What are the local tourist attractions?

There are Kuta Beach, Legian Beach, Double Six Beach Seminyak, Water Boom Bali, Discovery Mall, Lippo Mall, Beachwalk, Ground Zero (Bomb Bali Monument) and Kuta Art Market.

What are the standard check-in and check-out times of the hotel?

For the standard check-in time is at 2pm and check-out time is at 12noon.

What types of rooms are available in the hotel?

Swiss-Belexpress Kuta has 3 types of room are Express Room, Super Express and Triple Express.

Where is breakfast served and at what times?

The breakfast is served at Express Cafe located at lobby level starts from 6am to 10am.

Where is the nearest bank or currency exchange?

Panin Bank approximately 1 minutes walking from our hotel.


Can I connect to the Internet from my room?

Yes, Wi-Fi access available in each guest's room.

Do you have pet restriction policy?

We regret that pets are not allowed in the hotel.

Do you have rooms with a bathtub?

Yes, bathtub are available at suite room.

Does my room reservation require any guarantee?

Yes, credit card details or bank transfer required for guarantee.

How do I get to the hotel?

Our hotel provides airport service at a charge starting from IDR 200.000/way from/to Adisucipto Airport (JOG) and IDR 450.000/way from/to Yogyakarta International Airport (YIA).

How far is the hotel from the downtown shopping areas?

Approximately 10 minutes by car. It is in Bringharjo Traditional Market or alongside Malioboro Street.

Is there a swimming pool in the hotel?

Yes, our swimming pool is for adults with flat depth of 1,2 meters.

What are the standard check-in and check-out times of the hotel?

The standard for check-in time is at 2pm and check-out at 12noon.

What types of rooms are available in the hotel?

Swiss-Belboutique Yogyakarta has four room categories are Deluxe Room, Grand Deluxe Room, Business Suite and Executive Suite.


Where is breakfast served and at what times?

The breakfast is served at Swiss-Cafe Restaurant starts from 6am to 10am.

Where is the nearest bank or currency exchange?

There are several banks within walking distance.

Are baby cots available for the rooms?

Yes, baby cots are available upon request.

Are baby cots available for the rooms?

We regret that baby cots are not available in the hotel.

Are high chairs available in the restaurants?

Yes, high chairs are available in Jaen Bar & Kitchen.

Are high chairs available in the restaurants?

Yes, high chairs are available in the restaurant.

Are your hotel rates per room or per person?

All rates are per room.

Are your hotel rates per room or per person?

All rates are per room.

Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Yes, with certain time limit.

Can I connect to the Internet from my room?

Yes, Wi-Fi access are available in each guest's room and all hotel area.

Do you have 24 hours room service?

Yes, our room service available for 24 hours, you can order by dial #3 from your rooms

Do you have a tour desk where I can book excursions during my stay?

Yes, we are please you to reach Front Desk counter.

Do you have any special packages for honeymoons and anniversaries?

We regret that special packages not available at the moment in our hotel.

Do you have hairdryers in the rooms?

Yes, hairdryers are available in each rooms.

Do you have pet restriction policy?

We regret that pets are not allowed in the hotel.

Do you have pet restriction policy?

We regret that pets are not allowed it the hotel.

Do you have rooms with a bathtub?

We regret that bathtub is not available in the hotel, however we provide standing shower with hot and cold water.

Do you have rooms with a bathtub?

Yes, bathtub are available at President Suite, Premier Suite and Executive Suite.

Do you offer an airport transfer service?

Yes, additional charge applied IDR 90,000nett/car/way.

Do you offer an airport transfer service?

Yes, additional charge applied.

Do you provide a service for late check-out?

Yes, subject to availability.

Do you provide a service for late check-out?

Yes, subject to availability.

Does my room reservation require any guarantee?

Yes, credit card details required for guarantee.

Does my room reservation require any guarantee?

Yes, credit card details required for guarantee.

Does the internet rate include breakfast?

Yes, it does.

Does the internet rate include breakfast?

Yes, it does.

Showing 501 to 600 out of 1347 results found Select Page 1 2 3 4 5 6 7 8 9 10 >> 14

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