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FAQs

Showing 701 to 800 out of 1347 results found Select Page 1 2 3 4 5 6 7 8 9 10 >> 14

Do you have a tour desk where I can book excursions during my stay?

We regret that tour desks are not available in our hotel.

Do you have an interconnecting room?

Yes, We have connecting room in every floor, subject to availability. One room with Double Bed and other with Twin Bed, you should request for connecting room while make a reservation.

Do you have any special packages for honeymoons and anniversaries?

We regret that special package for honeymoon and anniversaries are not available at the moment.

Do you have any special packages for honeymoons and anniversaries?

Yes, for more information you can visit our special offers page or contact our hotel directly to +62 21 2937 6828 or resvhcc@swiss-belhotel.com.

Do you have fitness centre ?

Yes, Our fitness centre open from 6am to 10pm.

Do you have hairdryers in the rooms?

Hairdryer are available by request.

Do you have hairdryers in the rooms?

Hairdryers are available by request.

Do you have hairdryers in the rooms?

Yes, hairdryers are available in every guest's room.

Do you have hairdryers in the rooms?

Hairdrayers available based on guest request. However, the guest can reserve upon check in.

Do you have pet restriction policy?

We regret that animals are not allowed in the hotel.

Do you have pet restriction policy?

We regret that pets are not allowed in hotel area.

Do you have pet restriction policy?

We regret that pets are not allowed in our hotel.

Do you have rooms with a bathtub?

Yes, bathtub are available in all rooms.

Do you have rooms with a bathtub?

Yes, bathtub are available in Grand Deluxe, Suites and President Suite.

Do you have rooms with a bathtub?

Yes, rooms with a bathtub are available in our Business Suite and Executive Suite.

Do you have rooms with a bathtub?

No, we don't have.

Do you offer an airport transfer service?

The hotel offer airport transfer from Hussein Sastra Negara International Airport Bandung with additional charge of IDR 100,000 per way.

Do you offer an airport transfer service?

Yes, and for airport service is chargeable.

Do you offer an airport transfer service?

Yes, at a charge IDR 150,000nett/car/way.

Do you provide a newspaper?

Yes, we provide local newspaper in every guest's room and in the lobby.

Do you provide a service for late check-out?

Yes, subject to availability.

Do you provide a service for late check-out?

Late check out is subject to availability and late check out until 5pm at a charge of 50% from room rate.

Do you provide a service for late check-out?

Yes, subject to availability.

Do you provide a service for late check-out?

Late check-out until 1 p.m. based on availability, However the guest may contact our Guest Service Agent in regard to request late check out. Late check-out until 6 p.m is possible, at a charge of 50% from room rate.

Does my room reservation require any guarantee?

All room reservations require a credit card guarantee.

Does my room reservation require any guarantee?

Yes, guarantee required via credit card, cash or bank transfer.

Does my room reservation require any guarantee?

Yes, credit card details required for guarantee.

Does the internet rate include breakfast?

Yes, reservation can be made with breakfast.

Does the internet rate include breakfast?

Yes, it does.

Does the internet rate include breakfast?

All room types can be booked with or without breakfast.

How do I cancel my hotel reservation without a charge?

Cancellations permitted up to 2 day prior to arrival. Cancellations less than 2 days prior to arrival incur a cancellation fee equivalent to the first nights' accommodation for each room booked.

How do I cancel my hotel reservation without a charge?

Cancellation  no charge can granted 72 hours before arrival.

How do I cancel my hotel reservation without a charge?

Cancellation 7 days prior arrival, and for Online Booking is based on cancellation policy in your booking confirmation.

How do I get to the hotel?

Our hotel can be reach by Taxi or Public Transportation.

How do I get to the hotel?

Our hotel can be reach by taxi or public transportation.

How do I get to the hotel?

Pasteur Toll Gate is 2.9 km from Zest Hotel Bandung, while Bandung Train Station is 3 km from the property. The nearest airport is Hussein Sastranegara International Airport, 2.5 km from the property.

How far is the hotel from the Beach?

Hotel Ciputra Cibubur approximately 30km from Ancol.

How far is the hotel from the Beach?

Our hotel is approximately 20 minutes drive to beach.

How far is the hotel from the downtown shopping areas?

Our hotel is 0km from the downtown shopping area, approximately 2 minutes.

How far is the hotel from the downtown shopping areas?

Our hotel is attached with Mal Ciputra Cibubur.

How far is the hotel from the downtown shopping areas?

It’s around 10 minutes on walk to one of famous shopping mall in Bandung “Paris Van Java” in Jalan Sukajadi.

How far is the nearest hospital to the hotel?

We are located strategically, there are 2 Hospitals near from the hotel, approximately 450 m from the hotel to Hasan Sadikin Hospital in Jalan Sukajadi or  1.35 km to Advent Hospital in Jalan Cihampelas.

How far is the nearest hospital to the hotel?

RS Mitra Keluarga Cibubur approximately 1km away from the hotel.

How far is the nearest hospital to the hotel?

Rumah Sakit Umum Manokwari within 9 minutes walking distance.

How many people can stay in one room?

Maximum for 2 adults and 2 children.

How many people can stay in one room?

Maximum 3 adult with chargeable extra bed.

How many people can stay in one room?

The Zest Rooms only accommodate a maximum 3 person Include 1 Extrabed, children below 9 years old can share bed with parents. 

Is a babysitting service available?

No, babysitting service is not available in our hotel.

Is a babysitting service available?

We regret that babysitting service is not available in our hotel.

Is a babysitting service available?

Yes, babysitting service is available by request.

Is it possible to check-in earlier?

Yes, subject to availability.

Is it possible to check-in earlier?

Yes, subject to availability.

Is it possible to check-in earlier?

It is sometimes possible to check in earlier, however, this depends on availability and cannot be guaranteed. However, to be sure of having the room ready upon arrival, you can reserve the room from the night before.

Is there a minibar in the room ?

Yes, mini-bar are available in each room.

Is there a safety deposit box available at the hotel?

Yes, safety deposit boxes are available in each rooms.

Is there a safety deposit box available at the hotel?

Yes, safety deposit boxes are available in each guest's room.

Is there a safety deposit box available at the hotel?

Yes, deposit box is available in every room (size 16”).

Is there a swimming pool in the hotel?

Yes, our swimming pool is at the rooftop.

Is there a swimming pool in the hotel?

We regret that swimming pool is not available in our hotel.

Is there a swimming pool in the hotel?

Yes, there is.

Is there a swimming pool in the hotel?

Yes, there is an outdoor pool and open from 6am to 6pm.

What are the local tourist attractions?

There are Pasir Putih, Bakaro Beach and Mt.Meja.

What are the local tourist attractions?

Our location is near from tourist attraction with great nature and heritage tourist attraction in Bandung such as  Jalan Asia Afrika and Jalan Braga it’s around 20 minutes by car. Lembang such as Mount Tangkuban Parahu it’s around 45 minutes by car, lots of great shops, restaurant, bars and nightlife.

What are the local tourist attractions?

The nearest local tourist attractions are Telaga Arwana – 3km, Taman Buah Mekarsari – 7km,Taman Mini Indonesia Indah – 9,5km and Jungleland Adventure Theme Park – 21km away.

What are the standard check-in and check-out times of the hotel?

Check in at 2.00 pm and Check out at 12.00 noon.

What are the standard check-in and check-out times of the hotel?

The standard check-in time is 2pm and check-out is at 12noon.

What are the standard check-in and check-out times of the hotel?

Check-in time is at 2pm and check-out at 12noon.

What types of rooms are available in the hotel?

Our room starts from Standard Deluxe Room, Superior Deluxe Room, Junior Suite, Executive Suite, Apartment, Royal Suite to Presidential Suite.

What types of rooms are available in the hotel?

We have one type room Zest Room but we have two bed configuration, there are Zest Queen Room. The room with one queen size bed and Zest Twin Room. The room with two single beds. The rooms can be booked through our website.

What types of rooms are available in the hotel?

Hotel Ciputra Cibubur have Deluxe Room, Business Suite and Executive Suite.

Where is breakfast served and at what times?

Breakfast is served daily at The Gallery Restaurant at Lobby level from 6.00 am – 10.00 am.

Where is breakfast served and at what times?

An intercontinental and Indonesian breakfast served in Citruz Cafe in 1st Floor start from 6 a.m. to 10 a.m.

Where is breakfast served and at what times?

Breakfast served at Swiss-Cafe Restaurant at the 1st floor starts from 6am to 10am.

Where is the nearest bank or currency exchange?

The nearest Currency Exchange “Dollarasia” is located a 5 minutes walk away or inside of Paris Van Java Mall.

Where is the nearest bank or currency exchange?

Bank and Currency Exchange are available at surrounding Mal Ciputra Cibubur.

Are there any shopping centres near the hotel and if so, where are they?

Amplaz (Ambon Plaza) is one of Traditional shopping center which is selling a local product with cheap price base to local market, the distance from hotel is only 5-10 minutes by walk. Alternately MCM (Maluku City Mall) is the latest mall in Ambon with selling more selection to your needs.


Are you close to the theatres/entertainment venues?

Yes, it takes approximately 10 minutes by car to the entertainment venues.


What is the best way to see the city of Ambon?

There are many excellent city tours on offer—so the choice is yours. Hotel itself have own treat to your need for sightseeing by riding “becak”, you may ask our Front Desk for further information.


Are office available for rent at the hotel?

We have a boardroom, which is available for rent depending on use. Other services such as catering and equipment are available.


Are secretarial and other business services such as translation available?

We can provide basic secretarial support services. For specialized needs it may be necessary to employ an outside company. Please contact our Front Desk to discuss your exact needs.


What newspapers does the hotel receive and where can I get them?

We have Local Indonesian “Kompas” newspaper and Local Maluku Express at Lobby level.


Can I connect to the Internet from my room?

Yes, free Wi-Fi is available in all rooms.


Are baby cots available for the rooms?

Baby cots available upon request only.

Are baby cots available for the rooms?

We regret that baby cots are not available in our hotel.

Are baby cots available for the rooms?

We regret that baby cots are not available in our hotel.

Are high chairs available in the restaurants?

Yes, high chairs are available in our restaurant.

Are high chairs available in the restaurants?

Yes, high chairs are available in our restaurant.

Are your hotel rates per room or per person?

All rates are per room.

Are your hotel rates per room or per person?

All the rates are per room.

Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Yes, you can.

Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Yes, our Front Desk Agent will give you a luggage tag to identify yours.

Can I connect to the Internet from my room?

Yes, internet access are available in all hotel and in guest's room as well.

Can I connect to the Internet from my room?

Yes, for internet access is available in all hotel area include in guest's room.

Do you accept other currency beside Rupiah?

No, we accept Rupiah only.

Do you have 24 hours room service?

Yes, our room service is available for 24 hours.

Do you have 24 hours room service?

Yes, our room service available for 24 hours.

Do you have 24 hours room service?

Yes, our room service available for 24 hours.

Do you have a tour desk where I can book excursions during my stay?

We regret that we don't have tour desk in our hotel.

Do you have a tour desk where I can book excursions during my stay?

We regret that tour desk not available in our hotel.

Do you have any special packages for honeymoons and anniversaries?

Yes, we have. For more information regarding the package, please contact us directly to pekabaru@swiss-belhotel.com.

Showing 701 to 800 out of 1347 results found Select Page 1 2 3 4 5 6 7 8 9 10 >> 14

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