FAQs

Yes, safety deposit boxes are available in each room.

Yes, our restaurant is open 24 hours In Room Dining. Call extension “188”.

AUD $100 pre-authorization will be held on the guest credit card on check in.

AUD $200 for pre-authorization paid in cash.

Yes, and it can be chosen as an add-on upon booking your villa on our MAUA website.

A smoking area is provided in Aroha Bar.

Early check-in is subject to availability.

A deposit of IDR 500,000 is required on arrival. This will be collected by credit card or by cash. During your stay can use the deposit to pay your other expenses or if not, the deposit will be returned upon check out.

You can reach Maua, which is located on Nusa Penida Island, by taking a boat from Sanur harbor, Kusamba harbor, or Padang Bay harbor. Please contact our reservation to arrange the boat transfer for your convenience. We can also arrange a transfer by Helicopter if you prefer to arrive at Nusa Penida by air.

Our check-out time is at 11:00 am.

Yes, we can. Just inform us and we can do the arrangement. We will then send you the boat schedule that you pick and we will arrange it for you.

Our check-in time is at 14:00.

Please note that all Special Requests are subject to availability and additional charges may apply.

Many of the Superior Rooms and Executive Suites have inter-connecting rooms ideal for families.

By taxi from Soekarno-Hatta International Airport, which takes around 30-40 minutes.

The nearest bank is 1,1 Kilometer away from the Hotel and currency can be exchanged in authorized money changer at “SMARTDEAL” which is 3 minute by taxi.

There is a safety deposit box in every guest room. There are also safety boxes available at the Front desk. They are available free of charge if the guest spend at least one night at the hotel.

Yes, we do

10 minutes' walk from Plaza Indonesia mall and 1 KM from Tanah Abang Traditional Market.

Yes, smoking rooms are available on Deluxe & Suite Room (subject to availability).

Yes, a charge is applicable if after 12.00 noon.

Yes, The hotel do offer airport transfer with additional charge

We regret that we don’t have connected room available at the Hotel.

We regret that we don’t any room for disabled available at the Hotel.

We regret that animals are not allowed in the hotel.

Hotel guests can use the storage facility at Hotel Swiss-belinn Wahid Hasyim Jakarta free of charge if they spend at least one night at the hotel. However, guests will not be allowed to store the baggage whilst they travel to another location in Indonesia.

Yes, we have high chairs available in our restaurants.

No, however we can arrange airport transfers at the rate of 12BD per car, per trip.

Yes Glow Salon & Spa is located at 3rd Floor next to our gymnasium.

We suggest you to choose room with breakfast package for attractive price. For additional breakfast package at hotel will be charges 6 BHD per person.

Yes we do have Jacuzzi located on the 03rd floor inside Glow Salon & Spa.

No credit card is required as guarantee only for late cancellation and no show. We do however charge your credit card if you book any rate that requires prepayment at the time of booking. Check the rate terms and conditions.

4 Star Hotel Apartments.

Yes, it is. We follow a strict protocol from the Ministry of Health to ensure that our hotel adheres to the hygiene and security measures all the time. Hand sanitizers are placed in

every high-touch points of the hotel. We abide by our NO MASK, NO ENTRY policy (a placard is placed on the hotel’s entrance doors). As an International chain, we follow all sanitary measures.

Yes. We follow the guidelines in this regard to ensure the safety of our guests and collaborators.

Yes, you can. Should the restaurant remain close, all food and beverage orders (covered) are delivered to the guest room for their convenience.

Care Kits are available in your room as complimentary including face masks, gloves and hand sanitizer. You may contact Front desk if you need extra for additional charges.

Yes, we are. Our guest and staff are required to go through mandatory temperature check prior to entering our hotel.

افطارنا يبلغ 5.5 ريال عماني

سويس- بل إن مسقط يبعد 4 دقائق فقط عن شاطيء العذيبة، 8 دقائق من مركز عمان للمؤتمرات والمعارض و14 دقيقة من مركزي التسوق مسقط جراند مول وعمان أفينيوز مول.

نعم، يمكنك الدفع نقدا عند المغادرة.

سويس- بل إن مسقط فندق عصري يحمل 3 نجوم

يقدم الإفطار في مطعم سويس- كافيه من الساعة 6:30 صباحا حتى الساعة 10:30 صباحا

The lunch buffet is an assortment of International dishes with soup, salads, main dishes and dessert.

Yes, Superior Rooms and Deluxe Rooms can also be used as family rooms.