FAQs

Yes, safety deposit boxes are available in each rooms.

Yes, bathtub available at Royal Suite and President Suite only.

Baby cots are available upon request and subject to availability.

Yes, there is.

Our hotel can be reach by taxi about 1 hour from Radin Inten II Airport.

Yes, we have.

For more information, please contact us at:

Main: +62-721-8017777

E-mail: lampung@swiss-belhotel.com

BCA Bank and Mandiri Bank is 3 km away from our hotel.

Yes, with certain limit time.

The most famous local tourist attraction in Lampung are Pasir Putih Beach and Pahawang Island.

Our hotel approximately 15km drive to Mutun Beach.

Yes, kindly inform our staff maximum 3 days before your arrival.

Late check-out until 18.00 hrs is possible, at a charge of 50% from room rate and subject to availability.

Yes, we have high chairs available in our restaurants.

Hotel guests can use the storage facility at Hotel Ciputra Jakarta free of charge if they spend at least one night at the hotel. However, guests will not be allowed to store the baggage whilst they travel to another location in Indonesia.

Yes, we do.

There is currently no tour desk available in-house, but we will be able to make recommendations according to your needs  at our Business Center.

Special packages are available for guests celebrating a special occasion (subject to guest request).

Yes, we do.

Yes, we do. We have Cabana Family rooms which has a direct access to our swimming pool.

No, however guests are allowed to smoke at Pulau Bar and Restaurant on 7th floor and smoking room nearby function rooms at 6th floor.

Yes, we do

A minute walk. The shopping area which is Mall Ciputra Jakarta is attached with Hotel Ciputra Jakarta.

Our room can accommodate a maximum of  two adults and two children (under 12 years old) using the existing bed.

There is a safety deposit box in every guest room. There are also safety boxes available at the Front desk. They are available free of charge if the guest spend at least one night at the hotel.

Yes we do have and Subject to availability.

Yes, bathtub is available at Suite Room.

Yes, interconnecting rooms are available upon request and subject to availability.

We regret that we don't provide baby cots at this time.

Yes, chargeable extra bed is available upon request and subject to availability.

Yes you can store your baggage in our hotel with limit certain time.

Yes, we have. You can call direct to our restaurant from your room.

Yes, we have.

Yes bathtub is available in Suite Room only. 

Late check-out is subject to availability.

The inclusion is depend on the package that you book, you can book your room with or without breakfast.

Our hotel is about 3 hours by car from Pontianak Airport.

Our hotel is connect with the Grand Mall Singkawang.

Our room is maximum for 2 persons however additional person may allow at a charge.

Early check-in is possible subject to availability.

Yes, we have. You can take refreshing dip in our swimming pool on the 3rd floor.

Our standard check-in time is at 14.00 hrs and check out time at 12.00 hrs.

Breakfast is served at BaReLo start from 6.00 am to 10.00am.

Kuta beach is favorite destination if tourist come to bali and our hotel located in the heart of Kuta, Swiss-Belexpress Kuta, Legian is the place to stay!

Stroll along Kuta Beach and enjoy one of the most stunning sunsets in the world. Kuta Beach is no less famous for its magnificent surf waves! A short walk away is Beachwalk Shopping Mall which is more than just a mall, it’s a lifestyle complex with upscale fashion brands and international class entertainment.

Yes, subject to availability.

Early check in is possible at a charge and subject to availability.

Yes we have. Inter-connecting room available in Queen to Twin only.

Yes, we do.

Yes we have.
For more information and reservation please contact us to +62 778 741 5888 or batamsbhb@swiss-belhotel.com.

Yes, we have.

Unfortunately our shuttle service was no longer available however we can assist you to booked our hotel taxi and it would be chargeable per destination.