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FAQs

Showing 801 to 900 out of 1333 results found Select Page 1 2 3 4 5 6 7 8 9 10 >> 14

Do you have rooms with a bathtub?

No, we don't have.

Do you have valet parking service?

Yes, there is valet parking service for a fee. One time charged for the entire stay.

Do you have Wifi access in the room?

Yes, free Wi-Fi available in all hotel area include in guest's room.

Do you offer an airport transfer service?

Yes, airport transportation service available at charge, start from IDR 240,000 net.

Do you offer an airport transfer service?

Yes, and it chargeable. 

Do you offer an airport transfer service?

Yes, additional charge applied IDR 535.000/car/way (Xenia), IDR 680.000/car/way (Hiace).

Do you offer an airport transfer service?

Yes, and it is chargeable IDR 108,000/car/way.

Do you offer free shuttle services from the airport?

No, but our concierge can arrange for car services by request and it is chargeable.

Do you provide a rent car?

Yes, we provide rent car for in town or out town.

Do you provide a service for late check-out?

Yes, subject to availability and it is chargeable.

Do you provide a service for late check-out?

Yes, subject to availability and additional charge may apply.

Do you provide a service for late check-out?

No, we don't provide service for late check-out.

Does my room reservation require any guarantee?

Yes, credit card or bank transfer required for guarantee.

Does my room reservation require any guarantee?

Yes, credit card required to guarantee the reservation.

Does my room reservation require any guarantee?

Yes, credit card and bank transfer required for guarantee the reservation.

Does my room reservation require any guaranteed payment?

Yes, credit card or bank transfer are required to guarantee the reservation.

Does the internet rate include breakfast?

It depend on the package that you choose, our offers are can be book with or without breakfast.

Does the internet rate include breakfast?

The reservation can be booked with or without breakfast.

How do I cancel my hotel reservation without a charge?

The reservation can be cancelled 1 day prior arrival time. And for others reservation from online booking it based on cancellation policy in your booking confirmation.

How do I cancel my hotel reservation without a charge?

For any reservation offline it can be cancelled at least 1 day prior arrival. And for online booking it based on cancellation policy in your booking confirmation.

How do I cancel my hotel reservation without a charge?

Cancellation 1 day prior your arrival. For reservation from website or online travel agent it is based on cancellation policy in your booking confirmation.

How do I cancel or make changes to my booking?

If you wish to cancel or modify your hotel booking, please contact reservations on (024) 8449888, for any travel agent or third party booking please contact the agent or company on your confirmation paperwork.

How do I get to the hotel?

Our building is in front of JIE Kemayoran.

How do I get to the hotel?

Swiss-Belinn ska Pekanbaru located in the busy suburb area pekanbaru, Riau. And only 10 minutes from Sultan Syarif Kasim II International Airport. And can be reach by taxi.

How do I get to the hotel?

Our hotel can be reach by train or taxi.

How do I make the reservation at your hotel?

Reservation could be made by offline direct through prhone and email to the hotel or Travel Agent, Online Travel Agent etc.

How far is the hotel from airport?

It is approximately 45 minutes driving.

How far is the hotel from the Beach?

It is approximately 1 hours to Ancol.

How far is the hotel from the Beach?

There is no beach sorrounding in our hotel area.

How far is the hotel from the Beach?

Pantai Taman Impian Jaya Ancol approximately 7.5 KM or 20 minutes by car.

How far is the hotel from the downtown shopping areas?

Sunter Mall 5.2 Km (16 minutes), Mall of indonesia (6.1 Km or 18 minutes),  Mall Kelapa Gading (7.3 km or 22 Minutes).

How far is the hotel from the downtown shopping areas?

Pekanbaru Mall is 15km away, Ciputra Mall 3km and Pasar Bawah 7km.

How far is the hotel from the downtown shopping areas?

Kalibata Mall is accros the hotel and for another shopping areas approximately 10 minutes from the Hotel.

How far is the hotel from the downtown shopping areas?

Tunjungan Plaza approximately 5 minutes, Genteng Market and Grand City Mall 10 Mınutes from the hotel. 

How far is the nearest hospital to the hotel?

The nearest hospital is Siloam Hospital about 15 minutes by car and clinic about 15 minutes.

How far is the nearest hospital to the hotel?

Approximately 15 minutes.

How far is the nearest hospital to the hotel?

There is Eka Hospital approximately 5 minutes by car.

How far is the nearest hospital to the hotel?

The nearest hospital approximately 2,8KM or 12 minutes by car.

How many people can stay in one room?

Maximum 2 adults can stay in one room.

How many people can stay in one room?

Maximum for 2 adults and 2 children below 12 years.

How many people can stay in one room?

Maximum for 2 adults.

Is a babysitting service available?

We regret that babysitting service is not available.

Is a babysitting service available?

Yes, it is available upon request.

Is it possible to check-in earlier?

Yes, subject to availability and it is chargeable.

Is it possible to check-in earlier?

Yes, subject to availability and additional charge may apply.

Is it possible to check-in earlier?

We regret that early check-in not provided in our hotel.

Is my ID/Passport required at the check in time?

Yes, a valid government issued picture ID is required for Hotel Check-in.

Is there a safety deposit box available at the hotel?

Yes there is, safety deposit boxes are available in each rooms.

Is there a safety deposit box available at the hotel?

Yes, safety deposit box are available in each rooms.

Is there a safety deposit box available at the hotel?

Yes, safety deposit box are available in each rooms.

Is there a swimming pool in the hotel?

Yes, swimming pool is at 2nd floor.

Is there a swimming pool in the hotel?

Yes, there is.

Is there a swimming pool in the hotel?

Yes, there is.

Is there any facility available at the hotel?

Yes, there is. We have swimming pool, fitness center. For massage and spa are available at charge.

Is there early check in and late check out for free of charge?

For early check in and late check out are chargeable and subject to availability.

What are the hours of the restaurant or bar?

Breakfast: Monday – Friday, 6:00 a.m. – 10:00 a.m.
                 Saturday – Sunday and holiday 6 a.m. – 10.30 a.m.
Lunch: Monday - Saturday, 12 noon – 2.30 p.m.
Dinner: Monday - Saturday, 06.30 p.m. – 10.30 p.m. (exclude public holiday)
Lounge Bar: Daily, 7 a.m. – 12 p.m


What are the local tourist attractions?

Old Town or Kota Tua, Ancol, Fatahilah Museum and Mangga Dua Trade Centre, Jakarta International Expo (JI Expo), Jakarta International Stadium (JIS).

What are the local tourist attractions?

There are Limbungan Lake, Riau Culture Park and Siak Sri Indrapura Palace.

What are the local tourist attractions?

The nearest one are Indonesia Miniature Park and Ragunan Zoo.

What are the standard check-in and check-out times of the hotel?

Check in time is at 2pm and check out at 12noon.

What are the standard check-in and check-out times of the hotel?

Check in time at 14.00 and check out time 12.00.

What are the standard check-in and check-out times of the hotel?

Check in standard is at 2pm and check out at 12noon.

What time is check in? Can I check in earlier?

Check-in time is 3pm, however, if you arrive earlier, luggage storage is available and you’re welcome to utilize our hotel facilities. A request for early check-in can be made with reservations but cannot be guaranteed and charges may apply.


What time is check out? Is there a charge for late check out?

Check out time is 12 noon. Depending on availability an extended checkout is available at a fee.

What types of rooms are available in the hotel?

In Swiss-Belinn Kemayoran we have Superior Deluxe, Deluxe Premier, Grand Deluxe, Business Suite, Executive Suite and Presidential Suite

What types of rooms are available in the hotel?

We have 2 types of room are Deluxe Room & Suite Room.

What types of rooms are available in the hotel?

We have Deluxe and Grand Deluxe Room.

What types of rooms are available in the hotel?

Swiss-Belinn Tunjungan Surabaya offer 5 room type for your accomodation. Deluxe Room 23m2 (twin bed and queen), Deluxe Premier 23m2 (queen bed), Grand Deluxe Room 25m2 (queen bed), Junior Suite 35m2 (king bed) and Premier Suite 49m2 (king bed).

Where is breakfast served and at what times?

Breakfast served at Swiss-Cafe Restaurant, from 6 - 10am.

Where is breakfast served and at what times?

Breakfast is served at BaReLo and starts from 06.00 a.m – 10.00 a.m (weekdays), 06.00 a.m – 10.30 a.m (Weekend).

Where is breakfast served and at what times?

Breakfast is served at BaReLo from 06.00am - 10.00am.

Where is the nearest bank or currency exchange?

The nearest one is at Kelapa Gading & Mangga Dua.

Where is the nearest bank or currency exchange?

Bank Mandiri is approximately 6 minutes by car in Tuanku Tembusai Street.

Where is the nearest bank or currency exchange?

The currency exchange is across the hotel located at Kalibata Mall.

Where is the nearest bank or currency exchange?

It is approximately 5 minutes the currency exchange located at Tunjunga Plaza, and ATM Centre also available.

Are there any golf courses in Ambon?

Yes, there are two main golf courses in the city  Both distance are approximately 25 – 30 drive by car. Lapangan Golf Markas TNI Angkatan Laut and Pattimura Golf Course.

Is it safe to drink tap water in Ambon?

The tap water in Ambon is not potable. 2x complimentary drinking water is provided in all guest rooms per day.


What should I wear in Ambon?

Ambonese people are quite modest. Conservative dress is recommended. Shorts and sleeveless vests cannot be worn to visit a church or mosque.


What voltage do you use in Ambon?

The electricity voltage in Ambon is at 220 volts. Adaptors are available at the hotel upon request.


At what time does the banks open?

Banks are open from 09:00-15:00 hrs Monday to Friday only.


Can baggage be stored at the hotel whilst I travel to another location in Ambon?

Hotel guests can use the storage room at Hotel with free of charge as long as they spend the night at Hotel, no long-term storage allowed with max day storage will be 3 days. Guests will not be allowed to store the baggage whilst they travel outside of Ambon. Unfortunately, the storage facility service is not available for non-guests.


What is the currency in Indonesia?

The currency in Indonesia is Indonesian Rupiahs. All payment will convert to Indonesian Rupiahs, no other currency accepted.


How far is the nearest hospital to the hotel?

15 kms away from the hotel. It takes around 20 minutes by taxi. There are 2 hospitals: RSUD Dr. M Haulussy and RS. Sumber Hidup (GPM)


Where is the nearest bank or currency exchange?

The nearest bank is located a 5 minutes’ walk away.. And the closest money changer is 10 minutes by car.


Is there a doctor in the hotel?

We have a doctor on call 24 hours.


Can the hotel reconfirm my ongoing flight and make arrangement for domestic and international flights?

Yes, the Front Desk staff in the Lobby will be pleased to assist with your travel arrangements.


Do you have a tour desk where I can book excursions during my stay?

There is currently no tour desk available in-house, but we will be able to make recommendations according to your needs.


How do I get to the hotel?

The hotel is just a 35 to 45-minute journey from Pattimura Airport.


Do you have 24 hour room service?

Yes, our room service available for 24 hours.


Do you have hairdryers in the rooms?

Hairdryers are available in every guest room.


Is vegetarian cuisine available in the restaurants?

Our chef will come to see you personally to arrange the vegetable dishes for you.


Where is breakfast served and at what times?

An American breakfast buffet is served in the Swiss-café Restaurant on the lobby level from 6am - 10am


Are baby cots available for the rooms?

Baby cots are available on request.


Are high chairs available in the restaurants?

Yes, we do have high chairs available in all our restaurants.


Is a babysitting service available?

Unfortunately hotel does not have babysitting service.


Is email service available at the hotel?

Guests are able to send and receive email at the Business Centre.


What facilities are available for children?

Special children menus with light dishes as well as high chairs are available in our restaurant.


Do you have non-smoking rooms?

Yes, most of our rooms are non-smoking and are available upon request.


Is there safety deposit box in room?

There is a safety deposit box in every guest room. There are also safety boxes available at the Front desk. They are available free of charge.


Do you have rooms with a bathtub?

Yes, we have in our Grand Deluxe and all Suites.


Showing 801 to 900 out of 1333 results found Select Page 1 2 3 4 5 6 7 8 9 10 >> 14

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