FAQs

No, we don't have.

Yes, at a charge IDR 150,000nett/car/way.

Yes, we provide local newspaper in every guest's room and in the lobby.

Late check-out until 1 p.m. based on availability, However the guest may contact our Guest Service Agent in regard to request late check out. Late check-out until 6 p.m is possible, at a charge of 50% from room rate.

Yes, subject to availability.

Yes, credit card details required for guarantee.

All room types can be booked with or without breakfast.

Yes, it does.

Cancellation 7 days prior arrival, and for Online Booking is based on cancellation policy in your booking confirmation.

Our hotel can be reach by Taxi or Public Transportation.

Pasteur Toll Gate is 2.9 km from Zest Hotel Bandung, while Bandung Train Station is 3 km from the property. The nearest airport is Hussein Sastranegara International Airport, 2.5 km from the property.

Our hotel is approximately 20 minutes drive to beach.

Our hotel is attached with Mal Ciputra Cibubur.

RS Mitra Keluarga Cibubur approximately 1km away from the hotel.

We are located strategically, there are 2 Hospitals near from the hotel, approximately 450 m from the hotel to Hasan Sadikin Hospital in Jalan Sukajadi or  1.35 km to Advent Hospital in Jalan Cihampelas.

The Zest Rooms only accommodate a maximum 3 person Include 1 Extrabed, children below 9 years old can share bed with parents. 

We regret that babysitting service is not available in our hotel.

Yes, babysitting service is available by request.

It is sometimes possible to check in earlier, however, this depends on availability and cannot be guaranteed. However, to be sure of having the room ready upon arrival, you can reserve the room from the night before.

Yes, mini-bar are available in each room.

Yes, safety deposit boxes are available in each rooms.

Yes, our swimming pool is at the rooftop.

Yes, there is an outdoor pool and open from 6am to 6pm.

There are Pasir Putih, Bakaro Beach and Mt.Meja.

Our location is near from tourist attraction with great nature and heritage tourist attraction in Bandung such as  Jalan Asia Afrika and Jalan Braga it’s around 20 minutes by car. Lembang such as Mount Tangkuban Parahu it’s around 45 minutes by car, lots of great shops, restaurant, bars and nightlife.

Check-in time is at 2pm and check-out at 12noon.

We have one type room Zest Room but we have two bed configuration, there are Zest Queen Room. The room with one queen size bed and Zest Twin Room. The room with two single beds. The rooms can be booked through our website.

Hotel Ciputra Cibubur have Deluxe Room, Business Suite and Executive Suite.

Breakfast served at Swiss-Cafe Restaurant at the 1st floor starts from 6am to 10am.

Bank and Currency Exchange are available at surrounding Mal Ciputra Cibubur.

Amplaz (Ambon Plaza) is one of Traditional shopping center which is selling a local product with cheap price base to local market, the distance from hotel is only 5-10 minutes by walk. Alternately MCM (Maluku City Mall) is the latest mall in Ambon with selling more selection to your needs.

There are many excellent city tours on offer—so the choice is yours. Hotel itself have own treat to your need for sightseeing by riding “becak”, you may ask our Front Desk for further information.

We can provide basic secretarial support services. For specialized needs it may be necessary to employ an outside company. Please contact our Front Desk to discuss your exact needs.

Yes, free Wi-Fi is available in all rooms.

We regret that baby cots are not available in our hotel.

Yes, high chairs are available in our restaurant.

All rates are per room.

Yes, you can.

Yes, internet access are available in all hotel and in guest's room as well.

No, we accept Rupiah only.

Yes, our room service available for 24 hours.

We regret that we don't have tour desk in our hotel.

Yes, we have. For more information regarding the package, please contact us directly to pekabaru@swiss-belhotel.com.

Yes, extra bed available at charge IDR 400,000 net/ bed include breakfast for 1 person. We have baby cot in limited number.

Yes, hairdryer is available in each room.

Yes, we do have connecting rooms. Please make arrangements in advance so your request can be accommodated.

Yes, we have 7 meeting rooms. Diamond hall (Separatable into Diamond 1, Diamond 2 & Diamond 3), Jade, Emerald, Ruby and Mezzanine.

We regret that pets are not allowed in our hotel.

We regret that pets are not allowed in our hotel.

Yes, we have.