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FAQs

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What are the standard check-in and check-out times of the hotel?

The standard for check-in is at 14:00hrs and check out at 12:00hrs.

What types of rooms are available in the hotel?

We have Deluxe Room, Superior Deluxe Room, Grand Deluxe Room and Junior Suites.

Where is the nearest bank or currency exchange?

The nearest bank approximately 2 minutes within walking distance.

Are baby cots available for the rooms?

Yes baby cots are available upon request.

Are high chairs available in the restaurants?

Yes high chairs are available in our restaurant.

Are we able to add extra bed in our room and how much does it cost?

Yes, you can. 

For offline reservation you can contact our hotel directly to +632 8825376 or email to inquiriesvgsb@swiss-belhotel.com.

Are your hotel rates per room or per person?

Our hotel rates are per room.

Can baggage be stored at the hotel whilst I travel to another location in Philippines?

Yes, with certain limit time.

Can I connect to the Internet from my room?

Yes WiFi is available in each rooms and public area.

Do you have 24 hour room service?

We regret that our room service only available until 12 at night.

Do you have a pet policy?

We regret that pets are not allowed in our hotel.

Do you have a tour desk where I can book excursions during my stay?

Yes we have.

Do you have any special packages for honeymoons and anniversaries?

Yes we have.

Do you have hairdryers in the rooms?

Yes hairdryers are available in each room.

Do you have rooms with a bathtub?

Yes we have.

Do you offer an airport transfer service?

Yes, the service is available upon request.

Do you provide a service for late check-out?

Yes, subject to availability. Additional charge may apply.

Does my room reservation require any guarantee?

Yes, credit card details or deposit required to secure your reservation.

Does the internet rate include breakfast?

The rate can be booked with or without breakfast.

How do I cancel my hotel reservation without a charge?

For online reservation, cancellation based on the policy in your confirmation letter.

For offline reservation you can contact our hotel directly to +632 8825376 or email to inquiriesvgsb@swiss-belhotel.com.

How do I get to the hotel?

Our hotel can be reach by taxi, bus and Jeepney.

How far is the hotel from the Beach?

Nearest beach approximately 2 - 3 hours away from the hotel by car.

How far is the hotel from the downtown shopping areas?

Greenbelt and Glorietta Malls approximately 1 km away from the hotel.

How far is the nearest hospital to the hotel?

Makati Medical is about 10 minutes walking distance.

How many people can stay in one room?

Maximum of 2-3 in Premier Rooms and One Bedroom Suites, 4 in Two Bedrooms and 6 in Three Bedrooms

Is a babysitting service available?

Babysitting are available upon request.

Is it possible to check-in earlier?

Yes, subject to availability and additional charge may apply.

Is there a safety deposit box available at the hotel?

Yes, safety deposit boxes are available in each room.

Is there a swimming pool in the hotel?

Yes, there is.

What are local tourist attraction?

Museums, Parks, Malls and Historical Places.

What are the standard check-in and check-out times of the hotel?

The standard check in time is at 14:00hrs and check out at 12:00hrs.

What types of rooms are available in the hotel?

Valero Grand Suites by Swiss-Belhotel have Premier Room, One Bedroom Suite, Swiss-SuperSuite, Two Bedroom Suite and Three Bedroom Suite.

Where is breakfast served and at what times?

Breakfast is served at the Ground Floor from 6am to 10am.

Where is the nearest bank or currency exchange?

The nearest bank approximately 1 minutes away from the hotel.

Are baby cots available for the rooms?

Yes, baby cots are available upon request.

Are high chairs available in the restaurants?

Yes, high chairs are available at Lounge Bar.

Are we able to add extra bed in our room and how much does it cost?

Yes, the extra bed costs IDR 550,000 net per bed per night include 1 person breakfast.

Are your hotel rates per room or per person?

Our hotel rate is charge per room.

Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Hotel guests can use the storage facility at Swiss-Belresort Pecatu free of charge if they spend at least one night at the hotel. However, guests will not be allowed to store the baggage whilst they travel to another location in Indonesia. 

Can I connect to the Internet from my room?

Yes, WiFi is available in each room and all hotel area.

Do you have a pet policy?

We regret that animals are not allowed in the hotel.

Do you have a tour desk where I can book excursions during my stay?

No, we don’t have. We have 24 hours reception available who can assist for tour information.

Do you have hairdryers in the rooms?

Yes, hairdryers are available in each room.

Do you offer an airport transfer service?

Yes, we do. The hotel offers airport transfer with additional charge IDR 350,000 per drop or pick up.

Do you provide a service for late check-out?

Yes and subject to availability, additional charge is applicable after 12.00 at noon.

Does my room reservation require any guarantee?

Yes, it is mandatory to secure the booking.

Does the internet rate include breakfast?

Internet rate can be booked with or without breakfast.

How do I cancel my hotel reservation without a charge?

This will depend on the mode of booking and terms and conditions. For more information, please contact us at +62 812 1652 3254 or whatsApp at +62 812 6221 9418 or email us to resvsrpe@swiss-belhotel.com.

How do I get to the hotel?

Our hotel can be reach about 25 minutes from Ngurah Rai International Airport by taxi.

How far is the hotel from the Beach?

2 kms away from the hotel, takes around 5 minutes by car to Dreamland Beach.

How far is the hotel from the downtown shopping areas?

Minimarket around 5 minutes, Ampera Traditional Market about 10 minutes, and Sidewalk Jimbaran about 20 minutes by car from our hotel.

How far is the nearest hospital to the hotel?

Bali Jimbaran Hospital – 20 Minutes (8, 8) km by car. Udayana Hospital – 20 Minutes (8, 8) km by car.

How many people can stay in one room?

Our room can accommodate a maximum of two adults and two children (under 12 years old) using the existing bed (with additional charge).

Is it possible to check-in earlier?

Yes, subject to room availability.

Is there a safety deposit box available at the hotel?

Yes, safety deposit boxes area available at each room.

Is there a swimming pool in the hotel?

Yes, there is. We have 4 swimming pool starts from 0.8m – 1.25m depth

What are local tourist attraction?

Pura Luhur Uluwatu, Uluwatu Kecak Dance, Garuda Wisnu Kencana Cultural Park, Savaya, White Rock Beach Club, Melasti Beach, Pandawa Beach, Dreamland Beach, New Kuta Golf

What are the standard check-in and check-out times of the hotel?

The check in time after 15.00 and check out time is at 12.00 noon.

Where is breakfast served and at what times?

Breakfast served at Swiss Café starting 6.30am to 10.30am

Where is the nearest bank or currency exchange?

The currency exchange is located about 3 kms or 5 minutes from our hotel & Mandiri Bank is located about 6 kms or 15 minutes from our hotel.

Are baby cots available for the rooms?

Baby cots available upon request only.

Are high chairs available in the restaurants?

Yes, high chairs are available.

Are we able to add extra bed in our room and how much does it cost?

Yes we are, its cost about Rp. 275.000 nett include one pax breakfast.

Are your hotel rates per room or per person?

Our Hotel rates are per room charge.

Can baggage be stored at the hotel whilst I travel to another location in Indonesia?

Yes with certain limit time.

Can I connect to the Internet from my room?

Yes, free Wi-fi is available at all rooms area and Public Areas.

Do you have 24 hour room service?

Yes we have, you can direct call to our restaurant from your room.

Do you have a pet policy?

We regret that pets are not allowed in our hotel.

Do you have a tour desk where I can book excursions during my stay?

Yes, our Bussiness Centre Providing for Tour Services also Flight Schedule for your pleasure visit.

Do you have any special packages for honeymoons and anniversaries?

Yes we have. For more information please contact us at 62 461 3128 600 or email us at luwuk@swiss-belhotel.com.

Do you have hairdryers in the rooms?

The Hairdryer is already set up in each Bathroom.

Do you have rooms with a bathtub?

Yes, Bathhub are available at our Villas.

Do you offer an airport transfer service?

Yes we do*. For more information please contact us at 62 461 3128 600 or email us at luwuk@swiss-belhotel.com.

*Terms & Conditions apply

Do you provide a service for late check-out?

Yes, subject to availability and it is chargeable. 

Does my room reservation require any guarantee?

Yes, credit card and bank transfer required for guarantee the reservation.

Does the internet rate include breakfast?

The reservation can be booked with or without breakfast. 

How do I cancel my hotel reservation without a charge?

The reservation can be cancelled 1 day prior arrival time. And for others reservation from online booking it based on cancellation policy in your booking confirmation. 

How do I get to the hotel?

From The airport only 10 Minutes by Drive but you also can give reservation to our hotel to provide shuttle bus*

*Terms & Conditions apply

How far is the hotel from the Beach?

Our hotel is approximately 0.5km or 10 minutes within walking distance to the beach.

How far is the hotel from the downtown shopping areas?

Its located around 3km from the downtown, and our hotel provide for shuttle bus*

*Terms & Conditions apply

How far is the nearest hospital to the hotel?

RSUD Luwuk is approximately 5km or 12 minutes drive from our hotel.

How many people can stay in one room?

Maximum for 2 adults and 2 children below 12 years. 

Is a babysitting service available?

Baby setter available upon request only.

Is it possible to check-in earlier?

Yes, subject to availability and it is chargeable. 

Is there a safety deposit box available at the hotel?

Yes, we provide safety deposit box in each rooms.

Is there a swimming pool in the hotel?

Yes, We have two types of swimming pool.

What are local tourist attraction?

Salodik Waterfall, Dua Island, Togean Island, Kilo Lima Beach, Dua Island.

What are the standard check-in and check-out times of the hotel?

Check in time at 14.00 and check out time 12.00. 

What types of rooms are available in the hotel?

We have Deluxe room, Junior Suite Room, Executive Suite Room, and Villas.

Where is breakfast served and at what times?

Breakfast served at BaReLo Restaurant from 06.00am to 10.30am.

Where is the nearest bank or currency exchange?

The nearest bank is about 1 km or 10 minutes drive from our hotel.

Do you offer an airport transfer service?

Yes, kindly inform our friendly receptionist your flight details maximum 3 days before your arrival.


What types of rooms are available in the hotel?

Swiss-Belhotel Lampung offers modern and stylish accommodation designed for guest comfort and pleasure. The hotel features 167 guestrooms including Deluxe, Deluxe Suite, Executive Suite, Royal Suite and Presidential Suite. Each of guest rooms in Lampung is conveniently equipped with all the standard facilities expected of a 4-star international hotel.


Are your hotel rates per room or per person?

Our rates are per room.


How do I cancel my hotel reservation without a charge?

For offline reservation: cancellation up to 3 days before your arrival.

For online reservation: based on cancellation policy on your booking confirmation letter.


Does my room reservation require any guarantee?

Yes, credit card details required for guarantee.


How many people can stay in one room?

One room is maximum for 2 adults and additional person allowed at a charge.


Does the internet rate include breakfast?

Internet rate could be booked include or exclude breakfast, based on the package offer.


Do you have a pet policy?

We regret that pets are not allowed in our hotel.


What are the standard check-in and check-out times of the hotel?

Standart check-in is at 2pm and check-out at 12 at noon.


Showing 301 to 400 out of 1333 results found Select Page 1 2 3 4 5 6 7 8 9 10 >> 14